SUMMARY
The IT Intern will work closely with the rest of the IT infrastructure and Help Desk team. This is a hands-on position requiring basic knowledge of personal computers and various peripherals.
WHY WELLTOWER FOR THE SUMMER
Welltower Inc. offers accomplished students the opportunity to intern through one of our engaging summer programs. Each program focuses on a core set of skills and business processes, allowing candidates to focus on their primary area of interest and best utilize their talents. Our programs span ten weeks and provide students with the opportunity to: directly interact with our senior management team, assume ownership of significant projects, and experience personal and professional growth and development, all within a culture that rewards ambition and drive.
KEY RESPONSIBILITIES
Provide first response technical assistance to Welltower employees
Identify, diagnose, research and resolve technical hardware and software issues
Escalate issues as necessary
Utilize Helpdesk software to ensure that all issues are moving toward resolution
Install new computers, monitors, printers, phones and peripherals
Work directly with the Information Technology team learning and applying the latest techniques in RPA
Work with IT staff members evaluating and defining process improvements.
The opportunity to contribute to the continuous improvement of Welltowers automation strategy by building new innovative solutions.
Analyst will work with team to develop reporting and analysis capabilities for less mature data sources
Analyst will work with team to develop ETL processes to extract data from internal/external systems using SQL and REST APIs
Analyst will work with team to model data within a centralize database to optimize for reporting and analysis
Analyst will use BI Tools such as Tableau for analysis and reporting
Perform all other duties as assigned
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
No travel is expected for this position.
MINIMUM REQUIREMENTS
Experience: Prior internship experience in IT, Helpdesk or related field is preferred.
The ideal candidate will have experience with the following technologies:
HP desktops and laptops
Microsoft Windows 7/10
Microsoft Office 2013, 2016, O365
Printers and multi-function devices
Internet Browsers
Apple iOS
Proficiency in SQL (exposure to MySQL and SQL Server a plus)
Experience to BI Tools such as Tableau
Education: Currently pursuing a bachelors degree in Information Systems or related field required.
ABOUT WELLTOWER
Welltower, anS&P500 company headquartered inToledo,Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience.Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets inthe United States,Canadaand theUnited Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available atwww.welltower.com
Applicants must be able to pass a pre-employment drug screen.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
See job description
