Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Suitability:

No Suitability Required

Public Trust/Other Required:

Job Family:

Systems Administration

Job Description:

Please take this opportunity to join one of GDITs US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) program. We are a cutting-edge program supporting the Department of Defense (DoD) collaborative information environment for intelligence sharing with allies and international partners. We are a global team with multiple locations in the U.S. and abroad supporting U.S. Combatant Commands mission critical or episodic operations. We are seeking a creative and driven professional with a passion for working with cutting edge technologies, learning new things, and solving real world issues that impact U.S. National Security.

You will be joining a new, agile digital transformation initiative to improve the programs global effectiveness, increase operational visibility into its IT assets, and drive cost savings by implementing the full range of ServiceNow capabilities, to include IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), IT Business Management (ITBM), Security Operation (SECOPs), Governance, Risk, and Compliance (GRC).

Responsibilities:

• Work with development team on developing and configuring ServiceNow applications, plug in and solutions to implement system stakeholder requirements.

• Primary account member of ServiceNow HIWAVE account

• Participate in all Scrum ceremonies and/or discussions with team members and stakeholders.

• Building, administering, and maintaining on-premises Service Now infrastructure using RHEL7/RHEL8 and Windows Server 2019 server operating systems, to include patching/updating of operating systems.

• Build, administer, upgrade, and maintain the on-premises Service Now application on the infrastructure. Maintain the Service Now instance registration on the vendor site. Act as a technical POC with the vendor.

• Provide limited front end administration support of Service Now (for example, installing addons and apps from the vendor site onto the on-premises instances) to assist the front end developers & Service Now systems administrators.

• Implementing and maintaining DISA STIG and SRG guidance on the on-premises infrastructure. Harden the infrastructure and application to meet all DoD security requirements and guidance. Maintain security compliance, sometimes manually, often using automation tools/scripts. Generate security checklists as required.

• Build, administer, upgrade, and maintain the on-premises MariaDB databases (with assistance from dedicated database administrators) used by the Service Now application. Schedule, monitor, restore and troubleshoot database backups.

• Configure environment to be STIG Compliant and Hardening the modified version of Tomcat included in the Service Now application

• Coordinate with the Network Operations to build, maintain, and troubleshoot the load balancing/application proxy F5 BigIP entries for the Service Now application instances.

• Write, update, and maintain various documents (install & configuration guide, operations sustainment guide, SOPs, TTPs, upgrade guides, etc.) required by systems engineering management processes to fully document all aspects of the Service Now build.Documentation will be built based off vendor guidance (when available) but customized for our enterprise environment.

Qualifications

Required Qualifications:

5+ years of technical experience required. Secret Bachelors degree in Computer Science or a relevant field may substitute additional years of experience Experience with Linux OS Administration Must meet DOD 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment. Intermediate knowledge of software engineering principles, methods, and techniques. Intermediate knowledge of the hardware, software, and systems associated with software engineering.

Preferred Qualifications:

Experience with ServiceNow Database design and development (Maria DB) Basic understanding of Software Development Life Cycle and Agile methodologies. Experience with Agile development methodology, requirements management, JIRA (or similar RTM platforms) Knowledge of SAML, Active Directory, or LDAP

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Springfield

Additional Work Locations:

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.