Remote, Work from home, United States (EST or CST hours)
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.
Cigna Corporation (NYSE:CI) and its subsidiaries comprise a global health services and financial company that serves millions of people worldwide through our health, pharmacy, behavioral, dental, disability, life, accident and international products and services. Our mission is to help improve the health, well-being and peace of mind of the people we serve. At Cigna we are building for a new era of Healthcare through the use of API's and interoperability. Cigna's Data & Analytics Engineering organization offers technology solutions that enable actionable insights to internal and external business partners and customers that help reduces health costs, improve health and well-being, provide financial security and measure and forecast business performance.
Role Summary
As a member of the D&AE Technology Product Management Team, The Technical Product Owner, Senior Manager is responsible for managing and championing product development and management of Evernorth's Interoperability Ecosystem based on FHIR. Theproduct owner will harness a combination of product management, API's, big data, data science and analysis skills to closely collaborate across engineering and respective business functions to define feature sets, aid in the design of solutions and build, deploy and drive adoption of the interoperability capabilities.
Responsibilities:
Act as a one of the product owners of Evernorth's Interoperability Ecosystem to deliver results for internal and external business partners and customers.
Author documents relating to product life cycle including product roadmap, business requirements and functional specifications.
When applicable, write, prioritize, sequence, test, and accept features, user stories, and defects.
Drive product development across partners, vendor, and teams (primarily Engineering, Operations, Product Management, Business Development, Legal, and Marketing) through business requirements, design, implementation, and deployment.
Exhibit excellent judgment on how to prioritize between focusing features, architectural improvements, and operational excellence
Lead the development of reporting, insights and operational metrics that measure customer experience quality, and turn this data into insightful recommendations for the business
Work collaboratively with Engineering as an advocate for the needs of our customers.
Evaluate industry innovations and technology platforms and identify partnership and collaboration opportunities.
Develop deep knowledge of the healthcare community and innovations by interviewing prospective and existing consumers to determine needs for product roadmap direction
Dive deep into customer and system data to perform analysis. Define, track, and analyze key API usage, adoption, and performance metrics to provide strategic recommendations.
Provide subject matter expertise to help understand positioning and key value propositions through internal communication channels (blogs, presentations, case studies).
Monitor project execution and ensuring that the project delivery is to the appropriate levels of quality and in line with target dates.
Qualifications:
Bachelor's degree in a technical field preferred (computer science or engineering degrees). Master's degree preferred, but not required.
Experience driving agile and/or lean product development with demonstrated record of delivering solutions to internal stakeholders and/or external market segments
Direct relevant work experience developing API and or data solutions
Experience and knowledge of the big data landscape (e.g. Hadoop, Spark, Cloud-based storage/compute/network infrastructure as well as data processing solutions on AWS, Azure or GCP)
Understanding of analytics and data science processes including model development lifecycle, model performance management and governance, and software development lifecycle.
Excellent conceptual and analytical thinking and communication skills through white-boarding, presentations, and written content creation
Experience with Hl7 FHIR standards
Nice to Haves:
Finance or Healthcare data and analytics industry experience (provider, payer, medical, pharmaceutical or health services)
Demonstrated record of building data capabilities (vs. turn-key products) and communicating their value through solution selling or business value consulting
For this position, we anticipate offering an annual salary of $119,600 - $199,300, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers
About Evernorth
Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
