Job Summary:
Who are we?
Live Nation Entertainment is the worlds leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the worlds top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the worlds top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
The Team
Core Data Services team is at the center of Data and Analytics initiative whose goal is to build enterprise data platform capabilities as a true underpinning of any data needs for the enterprise. Our mission is to make reliable data available and enable value creation by the data community of engineers, analysts and decision makers.
The Role
Data drives everything we do at Ticketmaster and Live Nation. Our mission is to provide the right users with the right data at the right time and we are dedicated to defining and building a world class service model for Business Intelligence. Marketing teams need the right data signals to market the right event to the right fan at the right time. Product and business leads need easy access to key metrics to measure the health of their business. We are constantly building new products that rely on data to power user experiences, and these products in-turn generate new, valuable data. With so much of our business depending on the comprehensiveness, availability, and accuracy of data, it is critical that Ticketmaster and Live Nation have the right team in place to manage it.
We are looking for a strong Project Manager to focus on supporting development teams that deliver applications and services supporting Business Intelligence & Analytics Platform teams. We are seeking candidates who are proactive, self-starters and have a proven track record of delivering world-class products in data intensive organizations. The ideal candidate should be an accomplished professional who possesses the passion, experience, skills and abilities to help extend our data accessibility capabilities.
WHAT THIS ROLE WILL DO
Serve as Scrum Master for one or more teams
Collaborate with Product and Tech Leads to establish prioritization, planning and execution process that ensures delivery of projects in a fast-paced environment.
Identify and quickly resolve changes in scope, schedules and resource requirements
Identify and communicate risks; work with subject matter experts to develop and implement risk mitigation plans
Prioritize and track issues and create remediation plans for resolution of impediments in priority order
Coordinate with interdependent teams, aligning roadmaps and deliverables to meet deadlines. Establish and develop relationships and partnerships with internal and external team members
Maintain accurate project reporting information and up-to-date project assets and metrics
Ensure open and clear communication regarding product releases, roadmaps, and challenges
Remove team impediments to increase the effectiveness of scrum team members
Be embedded within the team and take a proactive approach to bring the team to the next level.
Ability to understand BI technology stack (Cognos, DOMO, Tableau) to help the team improve refinement, prioritization, planning etc.
WHAT THIS PERSON WILL BRING
Bachelors degree or equivalent work experience
3-5 years of experience in Agile Project Management, preferably in data intensive organization
Certification in one or more project management frameworks (CSM, PMP, etc.) required or applicable experience managing teams with direct responsibility for delivery of business value.
Demonstrated experience with large-scale, complex, cross discipline technology projects, including scope definition, schedule development and management, communications and stakeholder engagement activities
Excellent knowledge of agile techniques, artifacts, values and principles
Passionate about continuous improvement and the benefits that these techniques can bring to the organization
Excellent communication and presentation skills with technical, non-technical, and executive audiences.
Ability to lead efficient meetings and an ability to guide a group towards agreed upon objectives
Able to adjust delivery approach, language and level of detail to meet audience needs; foster relationships even under difficult circumstances
Deep experience with data driven decision making and business metrics
Strong interpersonal and influencing skills (at all levels internally, externally and cross-functionally)
Detail oriented with strong time management and organizational skills
Excellent problem solving and critical thinking skills
Able to manage competing priorities with little supervisory input
Flexible and responsive to changing situations
Ability to work independently and as part of a team
Ability to inspire and motivate teams
Self-motivated and focused achieving results
Desire to work in fast-paced, multi-task, fluid environment capable of reacting instantly to changes in a competitive business environment
Experience with various BI tools (Cognos, Domo, Tableau)
Working knowledge of both Jira and Confluence or similar tools
BENEFITS & PERKS
Our motto is Taking Care of Our Own through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH: 401(k) program with company match, Stock Program
FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
Live Nations policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
#LI-JL1 #LI-REMOTE
About Us
Recognized three years in a row by Great Place to Work and named one of People Magazines top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
