At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
POSITION SUMMARY
Provides direct and general supervision to Table Games staff in order to ensure effective and efficient gaming operations. Creates and ensures dealers are providing an entertaining and energetic atmosphere while maintaining game security and developing customers.
ESSENTIAL FUNCTIONS
(The following statements are intender as general illustrations of the work in this job class and are not all inclusive for specific positions).
1. Staff, schedule, evaluate, train, develop, monitor and lead team members in such a manner to maintain a positive employee relations culture. Recommend wage increases, promotions, demotions, discipline and other employment actions for team member
2. Motivate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established departmental and guest service objectives.
3. Assist with procedures, trains, schedules and evaluates team members in keeping with company and departmental directive, policies and procedures.
4. Maintain, through supervision, a continuous awareness of all Table Games activity within assigned section(s); Report any suspected irregular or illegal gaming practices to the Table Games Assistant Shift Manager to maintain the integrity of the gaming tables
5. Evaluate guest play and extend complimentary services to support extended play.
6. Resolve customer and employee complaints.
7. Ensure procedures for opening and closing of the Table Games are followed according to established procedures.
9. Maintains awareness of how each game stands with respect to player limits, special
customers, wins/losses, and dealer performance.
10. Perform other duties as assigned by management.
JOB QUALIFICATIONS
Must be able to obtain and maintain valid gaming license
Demonstrated knowledge of various Table Games and previous Table Games supervisor experience
Displays excellent verbal and written communication skills
Must maintain a professional, neat and well-groomed appearance.
Must be able to work varied shifts, including weekends and holidays.
These skills and abilities are typically acquired through at least 1 years experience directly related to the accountabilities specified.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
