Business Support Manager
Jersey City, New Jersey;Charlotte, North Carolina; Addison, Texas
**Job Description:**
In this important role, the incumbent will conduct analyses and prepare executive-level presentations and materials on strategic initiatives, as well as active or potential future projects across a global organization. These work products will routinely be viewed by, delivered to, and used by the most senior leaders.
Analysis and work efforts may include, but are not limited to, Business Risk Reviews, CIO Risk Reviews, Regulatory Risk Reviews and support for key business decisions, and other items that will emerge organically as the business changes.
The best teammate for this role will possess strong organizational, analytical and execution skills, pay close attention to details, is a great communicator and collaborator, and excels at being deadline oriented to succeed in a fast-paced environment. The strongest candidates will have a drive for investigating, analyzing and problem solving.
**Some Responsibilities Include:**
+ The Business Support Manager (BSM) will be a visible, hands on and results driven leader who can develop and manage relationships across a wide variety of business activities for Global Technology. The position provides critical support that drives and facilitates business support and executive messaging activities. Responsibilities include:
+ Diverse, advanced, and confidential responsibilities related to business management, initiatives, and leadership team coordination
+ Executive messaging partnering with business leaders, support partners and subject matter experts
+ Liaison across Global Technology organization to drive integration and field key operational questions related to deliverables and/or routines
+ Provide general business support including internal team routines, communications, reporting, ad-hoc analysis and presentations
+ Document and assess practices for consistency across routines, around key processes and support Operational Excellence mindset and deliverables
+ Utilize tools and techniques for data analytics
+ Support special assignments in conjunction with priorities
**Required** **Skills** **:**
+ Must have ability and demonstrated experience to create effective senior executive presentations that distill complex information into key, concise messages
+ Exhibit a grasp of technology-oriented subject matter; be able to apply metaphors to explain complex concepts to senior executives
+ Ability to synthesize data and identify areas for improvement, challenge, recommend and drive action; knowing when to engage others for additional input, and when to act independently
+ Articulate communicator who can interact across levels of the organization with executive presence
+ Proactive planning skills with meticulous attention to detail
+ Mastery of PowerPoint and other design tools to create compelling materials that are easily understood by non-subject matter experts
+ Ability to prioritize requests and workload accordingly to meet deadlines in a fast-paced environment
+ Comfortable navigating ambiguous situations with an ability to quickly resolve issues and deliver on expectations
+ Demonstrated intellectual curiosity and critical thinking with the ability to think strategically and execute tactically
+ Strong relationship management skills to navigate the complexity of gaining buy in, building consensus and resolving conflicts
**Desired Skills:**
+ Knowledge of the Global Technology organization and key functions
+ Creative mindset with desire to consistently raise the bar
+ Understanding of Operational Excellence routines
+ Prior experience in project management role or project management office
+ General SharePoint experience
**Job Band:**
H4
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
In this important role, the incumbent will conduct analyses and prepare executive-level presentations and materials on strategic initiatives, as well as active or potential future projects across a global organization. These work products will routinely be viewed by, delivered to, and used by the most senior leaders.
Analysis and work efforts may include, but are not limited to, Business Risk Reviews, CIO Risk Reviews, Regulatory Risk Reviews and support for key business decisions, and other items that will emerge organically as the business changes.
The best teammate for this role will possess strong organizational, analytical and execution skills, pay close attention to details, is a great communicator and collaborator, and excels at being deadline oriented to succeed in a fast-paced environment. The strongest candidates will have a drive for investigating, analyzing and problem solving.
**Some Responsibilities Include:**
+ The Business Support Manager (BSM) will be a visible, hands on and results driven leader who can develop and manage relationships across a wide variety of business activities for Global Technology. The position provides critical support that drives and facilitates business support and executive messaging activities. Responsibilities include:
+ Diverse, advanced, and confidential responsibilities related to business management, initiatives, and leadership team coordination
+ Executive messaging partnering with business leaders, support partners and subject matter experts
+ Liaison across Global Technology organization to drive integration and field key operational questions related to deliverables and/or routines
+ Provide general business support including internal team routines, communications, reporting, ad-hoc analysis and presentations
+ Document and assess practices for consistency across routines, around key processes and support Operational Excellence mindset and deliverables
+ Utilize tools and techniques for data analytics
+ Support special assignments in conjunction with priorities
**Required** **Skills** **:**
+ Must have ability and demonstrated experience to create effective senior executive presentations that distill complex information into key, concise messages
+ Exhibit a grasp of technology-oriented subject matter; be able to apply metaphors to explain complex concepts to senior executives
+ Ability to synthesize data and identify areas for improvement, challenge, recommend and drive action; knowing when to engage others for additional input, and when to act independently
+ Articulate communicator who can interact across levels of the organization with executive presence
+ Proactive planning skills with meticulous attention to detail
+ Mastery of PowerPoint and other design tools to create compelling materials that are easily understood by non-subject matter experts
+ Ability to prioritize requests and workload accordingly to meet deadlines in a fast-paced environment
+ Comfortable navigating ambiguous situations with an ability to quickly resolve issues and deliver on expectations
+ Demonstrated intellectual curiosity and critical thinking with the ability to think strategically and execute tactically
+ Strong relationship management skills to navigate the complexity of gaining buy in, building consensus and resolving conflicts
**Desired Skills:**
+ Knowledge of the Global Technology organization and key functions
+ Creative mindset with desire to consistently raise the bar
+ Understanding of Operational Excellence routines
+ Prior experience in project management role or project management office
+ General SharePoint experience
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22076663
Band: H4
Manages People: No
Travel: No
Manager:
Talent Acquisition Contact:
Amy Smith
Referral Bonus:
0
Jersey City pay and benefits information
**Jersey City pay range:**
$113,700 - $167,000
annualized salary, offers to be determined based on experience, education and skill set.
**Discretionary incentive eligible**
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
**Benefits**
This role is currently benefits eligible . We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .
