Business Analyst- Brilliant Earth
Position Overview:
Brilliant Earth is hiring a hands-on Business Analyst to manage a variety of functions within Netsuite, our ERP system. The ideal candidate will have a forward thinking approach to automating and building processes for scalability and growth. This role will also be accountable for developing a wide range of quantitative analyses, and to actively use these analyses to drive business decisions at Brilliant Earth.
As the Business Analyst, you will be responsible for a wide range of projects, including creating workflows and customizing reports, searches and forms. You will also write requirements and communicate directly with our Netsuite IT developers for scripts and overall automation. You will drive and QA automation projects to streamline our operational processes and be responsible for the continuous improvement within our various departments. You should be proactive, innovative and have the ability to identify areas for process improvement and offer solutions to enhance procedural efficiencies.
The ideal person for this role thrives in fast-paced startup environments and has demonstrated an ability to be effective with finite resources. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals.
Key responsibilities include:
Manage the scope, schedule, and implementation of ERP projects and workflows.
Provide detailed project requirements to third party developers and guide implementation.
Work cross functionally to gather requirements, build process flows and align with the business processes.
Configure/ Re-engineer NetSuite business processes to meet business needs
Quality assurance and testing of requirements to ensure smooth implementation.
Accurately generate and customize complex searches, reports and forms.
Act as a liaison between operations, product development, planning and finance groups to streamline processes and automated features and translate needs into requirements.
Manage and resolve ERP system bugs with third party developers.
Develop Excel analyses to evaluate business metrics
Develop KPIs, dashboards and metrics to measure success and productivity across functions
Support the formulation and implementation of policies and procedures to improve business processes and timeliness / accuracy of reported metrics
Communicate with cross-functional teams to continually improve quality of analyses and metrics
Specific qualifications:
BA degree or equivalent, preferred
4+ years' experience with ERP systems, NetSuite preferred
Knowledge of how scripts work, but no coding required
Quantitative analysis / inventory background in a retail, product or e-commerce company preferred
Robust experience with MS Office, including intermediate Excel skills and working knowledge of Visio or other process visualization tools
Ability to distill and concisely communicate key business insights from complex analyses
Understanding of business operations, purchasing, inventory management, planning and finance preferred
Retail or e-commerce experience preferred
Ability to effectively project manage short- and long-term projects
Attention to detail
Highly organized with focus on execution, problem solving, and improving processes
Exceptional time management skills and accountability
Ability to think critically and adapt quickly in a flexible environment
Team player with an ability to work collaboratively
Entrepreneurial spirit / self-starter
Strong computer skills
Interest in socially and environmentally responsible organizations and products
What We Offer:
At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:
Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
Open PTO Policy. We know it's important to recharge and relax.
Disability and Life insurance. 100% employer-paid.
Pre-Tax Commuter Benefits.
Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
Giving Back and Volunteer Opportunities. In additional to our giving back programs, our teams support local initiatives and spend time together by volunteering.
More About Us
Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
How to Apply & What to Expect:
Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and video interviews with one of our team members and leaders!
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
