Job Description

Xactly has helped thousands of companies and millions of sellers around the world beat their revenue targets. Using the Xactly Intelligent Revenue Platform, leaders look past the current quarter to create revenue streams for long-term growth. It is the only solution that aligns seller behavior with boardroom strategy to create a resilient, predictable and profitable business.

We deliver this 100% cloud solution by unleashing human potential. Our employees live our CARE values by focusing on customers' success and treat every user of our products as a member of our family. Every one of us is accountable to keep our word, own our mistakes and show up with an optimistic spirit. We respect each other and value the differences that make us diverse. And we strive for excellence in everything we do - from the innovation in our products to the fun at our events.

THE OPPORTUNITY

The Operations Analyst will work closely with Professional Services operations leadership & other team members in managing systems, financial operations, and internal business processes. The analyst will be responsible for ensuring data in OpenAir is accurate; KPI reporting produced weekly, monthly, and quarterly; administration of NetSuite OpenAir, Smartsheet, and DOMO, reporting and analytical insight to support Professional Services, as well as other ad-hoc administrative tasks as requested. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we're challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

Responsibilities:

Act as the professional services Operations Analyst and OpenAir administrator, which includes:

• Manage OpenAir data integrity and accuracy; data produced is consistent, high quality, and accurate; weekly, monthly, and quarterly reporting
  
  

• Work closely with Finance to ensure all monthly revenue is recognized accurately
  
  

• Support end users with OpenAir and smartsheet assistance
  
  

• Final approver of all OpenAir timesheets data and compliance management
  
  

• Ad hoc reporting and analysis as needed
  
  

• Liaise and partner with other departments (IT, Support, Product Management, Finance, Sales, etc.) to drive change and automation of our OpenAir-centric processes
  
  

• Understand the process and business practices of Xactly's global PS organization
  
  

Skills/Requirements

• Prior experience working for US-based organization a must
  
  

• Flexible to support both U.S. & Global end users preferred
  
  

• 1-2 years experience in Professional Services and Support roles highly preferred
  
  

• Experience with data analysis, forecasting, and model building highly preferred
  
  

• Experience in professional services or management consulting operations preferred
  
  

• Self-starter, able to manage a changing workload, accustomed to working with a remote team
  
  

• Strong computer skills, including advanced NetSuite OpenAir, Microsoft Excel a must; previous experience with Salesforce.com, DOMO preferred
  
  

• Strong influencing and negotiation skills
  
  

• Strong interpersonal and organizational skills
  
  

• Excellent English written and verbal communications skills
  
  

BENEFITS & PERKS

Xactly Corporation offers the following benefits: comprehensive insurance coverage (including pet insurance!), 401(k), flexible time off, sick days, short-term disability, long-term disability, maternity and parental leave, gym/fitness reimbursement, tuition reimbursement, flexible savings accounts, paid holidays and up to 3 days paid community and volunteer leave, life and AD&D insurance.

The compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. A reasonable estimate of the range is $70,000 - $80,000 plus applicable bonus and/or commission.

Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

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