Description

This position is in Washington, DC at the Department of Transportation (DOT) Headquartersâ€™ building and is assigned to provide the below described services in support of the VTC team. The candidate will be assigned to the VTC team and serve as a VOIP Engineer Lead focusing on supporting customer requests and on the requests for VTC related tasks.

High Priority qualifications, skills, experience, certifications

6+ years of related experience managing Voice Networks
VOIP knowledge and experience
VTC technologies experience
Zoom and MS TEAMS knowledge and experience

Role and Responsibilities

Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation

Summary:

Leads a multimedia team on day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.

Duties:
Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion. Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network.

Qualifications

Qualifications and Education Requirements

Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP and VTC. Must have experience managing and integrating Voice services and other VTC technologies.

Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
Maintain and troubleshoot all video conference and AV systems for DOT headquarters and nearly 200 field offices
Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs

Preferred Skills

Poly, Cisco VTC codec configuration and troubleshooting
AMX, Crestron control programming
AV switch, biamp DSP configuration and troubleshooting
IP network knowledge

ADDITIONAL NOTES

US Citizen or Green Card Holder. Ability to attain a Public Trust clearance.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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