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ERP Commerce Cloud Lead
3 years ago

As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco's promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being.

Responsibilities: The primary focus of this position will be on the design and implementation of eCommerce / SAP Commerce Cloud functionality within the overall ERP Program. The next phase of the program is the integration of our ERP systems as part of the post aquisition process of Bayer Animal Health. This position will report to the ERP IT Project Director and may include the following responsibilities:

Key responsibilities include:

In partnership with the Information Technology Leadership and Information Technology Advisors/Consultants/Architects, this role will have direct responsibilities across the ERP eCommerce IT space for:

  • Engaging with Global Business Process Owners & Stakeholders to understand and influence broad business strategies in the context of information technology as a key enabler and differentiator.

  • Having and building comprehensive knowledge of internal and external information technology environments with a focus on SAP Commerce Cloud(Hybris) systems

  • Partnering across the IT organization, with a focus on ERP driven processes, to set definitive strategies that lead to accelerated outcomes across complex problems or opportunities.

  • Interpret and translate complex regulatory drivers, compliance requirements, company risks, and company exposures to ensure IT solutions in SAP are best positioned to maintain integrity, trust and reliability.

  • Become knowledgeable in the SAP Commerce Cloud technology and the business processes it supports from a configuration perspective.

  • Be forward thinking with respect to technical evolutions within the ERP landscape (S/4 HANA) which help improve user experience or functionality of the offering.

  • Interact and collaborate with global, regional and local Business Partners (Process Owners, Power Users, Business Process Knowledge Centers and Service/Release Managers) as appropriate, in order to better understand the business and its priorities, and represent their requirements.

  • Influence partner and vendor organizations in prioritization and problem management of solution issues, including root cause analysis.

  • Identify and ensure delivery of knowledge transfer needs between process owners, FCOE, and business partners.

  • Design Global Processes and promote process improvement and innovation to drive business process optimization

Basic Qualifications:

  • Minimum of bachelors Degree in Business Management or Information Technology or Finance

  • At least 10 years of eCommerce design and implementation experience

  • Direct experience in SAP Commerce cloud CCV2 / ERP Implementations

  • Demonstrated eCommerce (SAP Commerce Cloud(Hybris/ Gigya) knowledge and system experience.

  • Working experience in SAP Commerce cloud B2B and B2C sites managing SOLR, Backoffice/HAC, Data modeling, CMS, Admin Console, Cron Jobs, ImpEx, Catalogs, Categories, Products

  • Strong Leadership and negotiating skills across different levels of leadership

  • Deep Business Knowledge in key areas of eCommerce and ERP integration as it relates to Order to Cash processes and integration with S/4 HANA.

  • Knowledge of the pharmaceutical or animal health sales and distribution environment.

  • Expertise in working in complex, diverse landscape (business, technology, regulatory and partners)

  • Strong Organizational and Communication skills with key focus on conveying complex ideas and thoughts into clear definitive directions and results

  • Effective analytical, problem solving and investigative skills

  • Comfortable with ambiguity and working autonomously

Additional Skills/Preferences:

  • Global Experience

  • Good understanding of business processes in the Life sciences/Pharmaceutical domain and compliance with SOX and GxP.

  • Knowledge in S/4 HANA SD, MM


Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status








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