**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. Were committed to fostering an environment for every teammate thats welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Boeing Digital Solutions,** a subsidiary of The Boeing Company, is a software development company currently looking for an **Experienced IT Technical Support Specialist** for our office in **Englewood, Colorado** to join an international environment with a team of likeminded system experts in a leading edge expanding software company.
The team you will be working with consists of Technical Support Specialists (internally referred to as Service Managers), Systems Experts and Service Account Managers handling multiple customers globally.
**Position Responsibilities:**
+ Become an authority on several production system installations
+ Participate in ongoing implementation projects
+ Provide advanced technical support for day of operation flight crew tracking and related products, in relation to the Service Level Agreement(s)
+ Assist the client with knowledge injections, proactive problem solving and daily management of the production installation
+ Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
+ Provide System requirements to the Technical Development team
+ Participate in a 24x7 standby roster currently every 4th week
**This position allows telecommuting. The selected candidate will be required to perform some work onsite at one of the listed location options.**
**Employer will not sponsor applicants for employment visa status.**
**Basic Qualifications (Required Skills/Experience):**
+ 5+ years in a similar or a software development role
+ Expert knowledge of Unix and/or Linux
+ Expert knowledge with shell scripting
**Preferred Qualifications (Desired Skills/Experience):**
+ Particular interest in technical problem solving
+ Strong programming skills (Python and Java an advantage)
+ Version control systems such as Git and Mercurial
+ Messaging systems such as Activemq
+ Databases (Oracle or Postgresql)
+ Customer relationship experience is advantageous
+ Highly responsible, able to take ownership of issues
+ Strong technical & analytical aptitude
+ Able to work independently and within a team
**Typical Education/Experience:**
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 7 or more years' related work experience or an equivalent combination of education and experience (e.g. Master +5 years' related work experience, 9 years' related work experience, etc.).
**Relocation:**
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies _._
**Shift Work Statement:**
This position is for 1st shift
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
**Summary pay range: 92,460 161,460**
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
