Global Markets Operations Analyst
Jacksonville, Florida;Charlotte, North Carolina; New York, New York
**Job Description:**
**Who we are**
Global Operations is responsible for delivering integrated operations solutions for all lines of business, staff support areas, and the broader enterprise including operations teams in our global regions. Global Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions through trade capture, allocating, confirming and clearing trades and processing payments.
**Role Description and Responsibilities**
Global Market Operations recruits highly motivated individuals who can help the firm and its clients facilitate business.
The Global Markets Operations team focuses on our clients, on controlling and transforming our processes and most importantly, on investing in our team who delivers it all. This team provide full front-to-back support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over the counter (OTC) derivatives. We manage the trade lifecycle and cross-functional operational support for these products across multiple lines of business. We are at the forefront in our industry, with the ability to make our clients financial lives better and we have the power to make a difference.
You will join a close-knit team of professionals supporting our business and clients through:
+ Processing and settling transactions to the highest quality standards
+ Researching and resolving problems across lines of business
+ Exploring methods to enhance processes, further reduce risks, and boost client satisfaction
+ Collaboration across team and products groups to further develop our lines of business
Professionals in Operations come from various academic and professional backgrounds and display strong skills in communication, critical thinking, problem solving and collaboration.
**Required Skills include:**
+ Basic Excel knowledge
+ Ability to manage multiple priorities and multi task
+ Ability to work in a team environment
+ Excellent verbal and written communication skills with ability to communicate with various stakeholders.
+ Excellent time management and prioritization skills
+ Ability to meet tight deadlines
+ Ability and willingness to continuously learn on the job
+ Ability to problem-solve and take ownership of process improvements
+ Commitment to delivering excellence
+ Candidate should be intellectually curious and understand what drives processes
**Desired background for this role includes** :
+ Business, Finance, Accounting, Economics, Management, or similar majors preferred, but not required.
**Other Qualifications:**
+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward.
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner.
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
**Enterprise Role Overview:**
_Follows established written procedures and guidelines, provides standard reporting and analytical support. Uses established techniques, analyzes and resolves a wide variety of moderately complex operations problems and initiatives including transactions that require special handling and/or exception handling. Employees in this role typically have a college degree (Associates or higher) or comparable work experience. Required skills include: basic Excel knowledge, detail orientation, ability to manage multiple priorities and multi task, excellent time management and prioritization skills, ability to meet tight deadlines, ability and willingness to continuously learn on the job , ability to problem-solve and take ownership of process improvements, ability to work in a team environment, excellent verbal and written communication skills with ability to communicate with various stakeholders. Desired skills for this role include: expert Excel knowledge, Business, Finance, Accounting, Economics, or similar major preferred and basic understanding of and/or experience in Financial service industry. To be used for employees in Global Markets only._
**Job Band:**
H6
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
Monday - Friday 8am-5pm
**Referral Bonus Amount:**
0
**Job Description:**
**Who we are**
Global Operations is responsible for delivering integrated operations solutions for all lines of business, staff support areas, and the broader enterprise including operations teams in our global regions. Global Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions through trade capture, allocating, confirming and clearing trades and processing payments.
**Role Description and Responsibilities**
Global Market Operations recruits highly motivated individuals who can help the firm and its clients facilitate business.
The Global Markets Operations team focuses on our clients, on controlling and transforming our processes and most importantly, on investing in our team who delivers it all. This team provide full front-to-back support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over the counter (OTC) derivatives. We manage the trade lifecycle and cross-functional operational support for these products across multiple lines of business. We are at the forefront in our industry, with the ability to make our clients financial lives better and we have the power to make a difference.
You will join a close-knit team of professionals supporting our business and clients through:
+ Processing and settling transactions to the highest quality standards
+ Researching and resolving problems across lines of business
+ Exploring methods to enhance processes, further reduce risks, and boost client satisfaction
+ Collaboration across team and products groups to further develop our lines of business
Professionals in Operations come from various academic and professional backgrounds and display strong skills in communication, critical thinking, problem solving and collaboration.
**Required Skills include:**
+ Basic Excel knowledge
+ Ability to manage multiple priorities and multi task
+ Ability to work in a team environment
+ Excellent verbal and written communication skills with ability to communicate with various stakeholders.
+ Excellent time management and prioritization skills
+ Ability to meet tight deadlines
+ Ability and willingness to continuously learn on the job
+ Ability to problem-solve and take ownership of process improvements
+ Commitment to delivering excellence
+ Candidate should be intellectually curious and understand what drives processes
**Desired background for this role includes** :
+ Business, Finance, Accounting, Economics, Management, or similar majors preferred, but not required.
**Other Qualifications:**
+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward.
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner.
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
**Enterprise Role Overview:**
_Follows established written procedures and guidelines, provides standard reporting and analytical support. Uses established techniques, analyzes and resolves a wide variety of moderately complex operations problems and initiatives including transactions that require special handling and/or exception handling. Employees in this role typically have a college degree (Associates or higher) or comparable work experience. Required skills include: basic Excel knowledge, detail orientation, ability to manage multiple priorities and multi task, excellent time management and prioritization skills, ability to meet tight deadlines, ability and willingness to continuously learn on the job , ability to problem-solve and take ownership of process improvements, ability to work in a team environment, excellent verbal and written communication skills with ability to communicate with various stakeholders. Desired skills for this role include: expert Excel knowledge, Business, Finance, Accounting, Economics, or similar major preferred and basic understanding of and/or experience in Financial service industry. To be used for employees in Global Markets only._
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22064588
Band: H6
Manages People: No
Travel: No
Manager:
Talent Acquisition Contact:
Viviana Renshaw
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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