Hadoop Analyst, Application Production Support ll - Core Technology Infrastructure
Addison, Texas;Charlotte, North Carolina
**Job Description:**
The successful candidate must have general knowledge of the Hadoop ecosystem including Cloudera, Hive, Impala, Spark, Oozie, Kafka, HBASE and Python. The candidate should possess a proven ability to analyze Hadoop application issues in a multitenant platform-as-a-service environment and work with peer teams to facilitate problem resolution. A focus on tenant relations (customer service) and communication is a key attribute when coordinating with tenants and other interdependent service teams.
This is a fast paced, continuously evolving platform. Candidates will be a team player and able to communicate effectively both orally and written. You must be able to understand new technical offerings and learn new technologies in the context of the multitenant platform.
Essential Functions:
Provide innovative tactical solutions when necessary to meet operational requirements
Provide BAU application support to business partners. Manage technical issues with support from internal and external resources
Learn new products/tools/technologies to guide business partners in implementing new Big Data features and functionality
Experienced in Agile development practices and product owner role
Provide root cause analysis for application issues and provide performance improvement recommendations
Key Skills
Customer focused mindset
Strong interpersonal/influence skills
Ability to dissect complex issues and leverage/coordinate resources to resolve application issues
Familiar developing within Hadoop platforms
ETL experience with emphasis on performance and scalability
Ability to handle multiple and simultaneous activities and priorities
Ability to lead and organize the work of other analyst
ITSM/Remedy Problem Management knowledge
Jira/Confluence Agile
Exposure to the following technologies
o Spark/Impala ability to trace logic (application/query) through logs
o YARN
o HIVE
o Cloudera Manager
o Kafka
o Scripting/programming/development experience - Shell/Python/Java
o Linux scripting/admin
o Autosys knowledge
o Teradata knowledge
o Mainframe knowledge (desired)
Key Career Experiences
Previous application L3 support exposure of a data warehouse application.
Application development/support
CI/CD experience
Required Skills
Linux/Unix, Hadoop, Autosys, Python , Spark
Desired Skills
" Previous application L3 support exposure of a data warehouse application.
Application Support experience
DMX-H"
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
The successful candidate must have general knowledge of the Hadoop ecosystem including Cloudera, Hive, Impala, Spark, Oozie, Kafka, HBASE and Python. The candidate should possess a proven ability to analyze Hadoop application issues in a multitenant platform-as-a-service environment and work with peer teams to facilitate problem resolution. A focus on tenant relations (customer service) and communication is a key attribute when coordinating with tenants and other interdependent service teams.
This is a fast paced, continuously evolving platform. Candidates will be a team player and able to communicate effectively both orally and written. You must be able to understand new technical offerings and learn new technologies in the context of the multitenant platform.
Essential Functions:
Provide innovative tactical solutions when necessary to meet operational requirements
Provide BAU application support to business partners. Manage technical issues with support from internal and external resources
Learn new products/tools/technologies to guide business partners in implementing new Big Data features and functionality
Experienced in Agile development practices and product owner role
Provide root cause analysis for application issues and provide performance improvement recommendations
Key Skills
Customer focused mindset
Strong interpersonal/influence skills
Ability to dissect complex issues and leverage/coordinate resources to resolve application issues
Familiar developing within Hadoop platforms
ETL experience with emphasis on performance and scalability
Ability to handle multiple and simultaneous activities and priorities
Ability to lead and organize the work of other analyst
ITSM/Remedy Problem Management knowledge
Jira/Confluence Agile
Exposure to the following technologies
o Spark/Impala ability to trace logic (application/query) through logs
o YARN
o HIVE
o Cloudera Manager
o Kafka
o Scripting/programming/development experience - Shell/Python/Java
o Linux scripting/admin
o Autosys knowledge
o Teradata knowledge
o Mainframe knowledge (desired)
Key Career Experiences
Previous application L3 support exposure of a data warehouse application.
Application development/support
CI/CD experience
Required Skills
Linux/Unix, Hadoop, Autosys, Python , Spark
Desired Skills
" Previous application L3 support exposure of a data warehouse application.
Application Support experience
DMX-H"
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22069870
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Kathleen Jones-Griffith
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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