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As we move Americas workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Lead Quality Assurance (QA) Engineer works on multiple programs/systems for multiple Amtrak business units. In this role, the Lead QA Engineer supports the review process of all requirements mapping to test cases, test plans and test results and is a key participant in the PMO QGate process. They are involved in and often lead all phases of the QA process and the implementation of QA objectives. This includes the enforcement of current Amtrak QA processes including the monitoring and evaluation of requirement and test deliverables. The Lead QA Engineer leads and interacts with all members of the project team including architects, business analysts, system analysts, project managers, the development team and quality control team to assure successful development, testing and implementation of project requirements helping to ensure that projects meet Amtraks quality deployment goals.
ESSENTIAL FUNCTIONS:
Responsible for evaluating initial requests for services through the capital intake program.
Conducts QA assessments of request for services submissions to ensure request meet the QA threshold establish by leadership
Performs portfolio and project prioritization and rationalization activities based on feedback from executive leadership
Coordinates strategic roadmap discussions with internal and external stakeholders to document future projects, to engage Service Delivery Leads, to identify resources to support emerging initiatives
Manages the ENE Capital Intake SharePoint site, supporting submissions, resources assignments, and budget for publication leveraging Tableau and Power BI tool sets
Works on projects of all levels of complexity within any of the IT development environments.
Reviews formal test plans and documented test results.
Review of project deliverables and produces the compliance checklist.
Monitors, evaluates and makes recommendations on QA tasks within enterprise-wide processes such as Test Life Cycles, Change Management and Release Management.
Responsible for reviewing the requirements and insuring they are mapped to test cases, test plans and test results.
Coordinates with the DevOps and Release Management Teams.
Responsible for adherence to the quality program.
Assists in creating standard operating procedures and metrics based on best practices for the QA team. Identifies and proposes areas of improvement throughout the QA process.
Adheres to and enforces QA processes.
May serve in the following roles: automation testing, performance testing, frontend testing, backend testing or endtoend testing.
Conducts investigations on identified technical and operational problems on installed networks, systems and products.
Produces QA Root Cause Analysis document following problem investigation.
May make recommendations regarding software defects and/or projecttimelines.
Establishes liaison relationship with business partners and IT departments in order to provide process solutions to meet user needs.
Prepares, maintains and reviews documentation on all QA phases.
Provides consistent communication, mentoring and instruction to team members and lessexperienced individuals.
Verifies that documented system requirements have been met.
Supports continued evolution of QA strategies and activities supporting best practices and quality deployments.
MINIMUM QUALIFICATIONS:
Bachelors degree in Computer Science, Information Systems, Business or related field with 6+ years of work experience and or equivalent work experience
10+ years of relevant work experience to satisfy education and experience requirements
Strong knowledge of quality management
Minimum of 6 years of experience in test automation development.
Minimum of 4 years of Core Java development experience (Java, Core Java, JE22, JSP, Servlet, JDBC, Angular.JS).
Experience in Test Driven Development, and/or test automation for DevOps is big plus.
Experience in web development such as HTML, FPML, XML, CSS, JavaScript.
Development/testing experience for mainframe and distributed systems. Experience in Agile Scrum.
Experience with at least one RDBMS such as Microsoft SQL Server, Oracle, Sybase.
Experience in the transportation industry, particularly with reservation systems IBM z/Transaction Processing Facility (TPF) is a plus.
Experience in Selenium is a plus.
Basic knowledge of Linux, Unix.
Experience with CI/CD tools and implementations.
Requires strong knowledge of SCM tools (Git/GitHub/BitBucket), Test Automation Tools (Cucumber, Selenium, Jira), Config/Provisioning Tools (Jenkins/Salt/Ansible), Scripting Tools.
Excellent interpersonal, communication and collaborative skills to work effectively with teams throughout organization.
Handson experience in Performance testing with expertise in Performance Tools (Jmeeter/SmartBear/LoadRunner).
Programing experience in VB/VBA/VBScript or C#, .NET platform.
Experience with Unified Functional Testing (UFT), Quick Test Professional (QTP) and Application Lifecycle Management (ALM)
Ability to comprehend business requirements, technical specifications and change management documentation in order to develop test plans.
Demonstrated knowledge and understanding of testing tools, QA methodologies and DevOps.
Ability to identify technical and operational issues on installed networks, systems and products.
Possesses strong attention to detail throughout the QA process.
PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:
Familiarity with HP Quality Center test management software.
Experience leading and managing a group of analysts
Masters degree in a related discipline
8+ years relevant experience preferred
Certification in ISTQB Advanced Test Automation Engineer and Cloud
Technologies; AWS Certified Solution Architect, MCSE: Cloud Platform and Infrastructure, Certified OpenStack Administrator (COA), Cloud Certified Professional is a plus
Work is performed in an office environment May require travel up to 10% of the time
Requires oncall status
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
Requisition ID:144481
Posting Location(s):District of Columbia
Job Family/Function:Information Technology
Relocation Offered:No
Travel Requirements:Up to 25%
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.
All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.
In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
POSTING NOTES: Information Technology|| Information Technology
