**Job summary:**


The Citi Global Wealth (CGW) Lead Tech PMO will work as a catalyst with Core and Product/Function PMO team members across CGW Technology towards the key PMO focus areas Book of work management, SDLC governance, Tech capacity planning & management and Status/content reporting into various forums. Tech PMO will have dynamic, flexible and adaptive behavioral skills and will work across CGW tech teams following PMOs core values - consistency, integrity and transparency. PMO Lead will have well-rounded tech programs & projects agile delivery life cycle (SDLC) understanding and ability work with various technical & business stakeholders at required level to gather & provide the appropriate content. PMO Lead will also work with Business Managers towards the financial and headcount targets to ensure respective group is meeting the targets. PMO Lead will have good financial domain knowledge (preferred around Wealth management) to firm up the various content reporting with business benefits and relevant details.


PMO Lead will use the PM standard tools and processes as set by Org PMO teams and will also help define the CGW Tech PMOs key focus areas with aim to continuously improve to seek the excellence. PMO Lead will have PPM (Project Portfolio Management) tools (E.g., Clarity PPM, Citis PTS), Agile delivery tools (E.g., JIRA) and collaborative tools (E.g., Confluence) experience.


PMO Lead will have good understanding of Portfolio Program Project and their respective life cycle. PMO Lead will also be required to guide the Program Managers and Project Managers across CGW towards the standard tools and processes usage. PMO Lead will also have good understanding on stakeholders engagement at various level and benefits management (gather/define & track till achieved).


**Job Background/Context:**


+ The position is based in Jersey City or Tampa or Texas reporting to the Head of CGW Tech PMO

+ The position will be an individual contributor but will have leadership & influential skills along with required job-related subject matter expertise to work in matrix organization setup across CGW tech

+ The position requires strong interpersonal, communication & analytical skills to engage, negotiate & prioritize the actions during the complex & multi-faced situations to pursue the best outcome for CGW


**Key Responsibilities:**


+ Subject Matter Expert PMO, Portfolio Management, Program Management, Project Management, SDLC tools & processes

+ Execution Apply the SME knowledge towards the CGWs strategic goals to pursue & drive them to the closure

+ Leadership Lead PMOs, Program Managers and Projects Managers towards the standard tools & processes

+ Influence Engage stakeholders and guide them towards the respective goals completion

+ Quality Oversee efforts to improve the delivery quality. Also ensure KPIs and Status reporting is accurate

+ Prioritization Help prioritize during the various scope or resources or schedule situations

+ Cooperation Facilitate cross-organizational collaboration across various teams

+ Flexibility Encourage creative and innovation solution adoption

+ Training Mentor PMOs, Program Managers and Project Managers towards the required skills to help improve their performance


**Skills Required**


+ An expert in 3Ps Portfolio, Program and Project Management along with PMO knowledge around setting up and guiding large teams on standard tools and processes around IT projects SDLC

+ Through understanding of various SDLCs Agile Scrum & Kanban, Iterative, Waterfall

+ Experience in using PPM (Project Portfolio Management) tools (E.g., Clarity PPM, Citis PTS), Agile delivery tools (E.g., JIRA) and collaborative tools (E.g., Confluence)

+ Good know-how of the technical & functional aspects of the tech projects delivery to work with the various Tech stakeholders at varied level during the SDLC

+ Experience in global IT organization setup working across multiple functional areas and teams

+ Excellent execution focused attitude to see through organization vision & strategic goals are commonly shared, understood and met using various execution strategy actions

+ Excellent in engaging with various tech & business stakeholders at varied level to align them towards the common objectives

+ Excellent in managing & mitigating the risks, issues, dependencies, and assumptions throughout the various stages of programs & projects

+ Excellent in defining and tracking the business benefits getting delivered via. various tech projects deliverables

+ Excellent understanding of budget management programs & projects budget forecast, forecast v/s actual tracking and relevant adjustments

+ Excellent in defining and generating various KPIs / metrics, its measures and reporting

+ Excellent communication, interpersonal and presentation skills

+ Strong analytics and problem-solving skills in complex multi-faced conflicting situations

+ Ability to perform vendor and contracts management related actions

+ Ability to take on the work with minimum guidance and lead as own initiatives

+ Ability to work under pressure and manage conflicting priorities

+ Flexible and adaptable


**Qualification:**


+ Bachelors degree (in science, computers, information technology or engineering)

+ 18+ years of total experience in large IT organizations preferably in financial services industry

+ 4+ years of experience as Tech PM or Scrum Master in large IT organizations preferably in financial services industry

+ 4+ years of experience as Tech PMO in large IT organizations preferably in financial services industry

+ Preferred professional certifications: PMI Portfolio Management Professional, PMI Program Management Professional, Agile Scaled Agile Framework, Any PMO related professional learning


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**Job Family Group:**


Marketing

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**Job Family:**


Marketing Program Management

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.