* Manager Cox Communities Sales Account Managers * The  * Manager Multi Dwelling Unit Sales Account Manager *  is responsible for driving multi dwelling unit (MDU) communitys revenue, connects and penetration while ensuring B2B and B2C customer satisfaction.  Develops, implements, and leads sales strategies for Cox Communications and serves as a strategic partner in the overall operation of the organization.  Exceeds revenue growth and profit objectives by maximizing sales to MDU residents. * What Youll Do * * Provides leadership and vision to develop a strong sales culture. * Selects, manages, and develops a high-performance Account Manager sales team that works with property managers, leasing agents and owners in developing winning strategies that drive connects, penetration and revenue growth for Cox. * Implements the corporate/regional strategy with their MDU Account Manager team. * Drives alignment, consistency, and cohesiveness in people practices, management activities, overall performance management and customer service delivery, to achieve personal and department goals. * Develops and implements reporting mechanisms to monitor and measure the effectiveness of programs implemented. * Monitors and analyzes High Value (HV) property specific and HV regional portfolio sales performance, and takes accountability for driving improvements in connects, product penetrations, sales revenue growth, sales productivity, sales quality and optimization of customer satisfaction. * Establishes and leverages strong business partnerships across all regions and with Center boundary partners to maximize communication and representation on the sales elements of the business to maximize effectiveness. * Ensures appropriate staffing by effectively interviewing, hiring, coaching, disciplining, evaluating, and mentoring 5-10 employees. * Drives the team toward sales and revenue goals through coaching, monitoring and feedback sessions. * Manages the administrative and people management responsibilities necessary to lead and maintain a quality sales team. * Assists in administration and tracking of sales incentives (i.e. contests and commissions) and the development of quality measures. * Effectively resolves complex customer complaints concerning all areas of the company in a win-win fashion by building rapport with the customer using interpersonal techniques and creative problem-solving skills *  Provides market feedback to help shape and change market strategies. * Positions and builds relationships with C-Level officers * Builds successful partnerships within different Cox departments in order to better serve customer needs and solve problems. * Whats In It For You * At Cox, we reward your hard work with meaningful benefits. First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! We value people more than technology. That means youll work within a culture and with a team that values your experience, your contributions, and you yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day.  We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. Youll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more. * Who You Are * * Minimum * * 10 years of related experience, OR BA/BS degree and 6 years of related experience with at least 1 year experience in a management or lead role, OR MS degree and 4 years of related experience, OR Ph.D and 1 year of related experience * Strong knowledge of Microsoft Word, Excel, and PowerPoint * Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout the organization * Adept at data analysis and interpretation to make data based decisions.  Uses data to evaluate whether potential MDU agreements add value to the company and determine if further penetration is possible from existing agreements. * Strong understanding of business acumen * Strong sales and negotiation/strategic prudence. * Maintains a global perspective by continuously protecting Coxs best interests. Demonstrates ability to accurately advise company on opportunities and fiscally conservative strategies. * Ability to identify market trends and communicate to Corporate. * Preferred * * BS/BA degree in related field * 2+ years of experience in a management role * Prior MDU experience About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. Thats a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If youre interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!  About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses which includes Cox Automotive and Cox Communications is forging a better future for us all. Ready to make your mark? Join us today!  ------------ Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](/en/life-at-cox/benefits/). Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.