For more than 170 years, Pfizer has continuously worked to make a difference by delivering innovative therapies that improve the lives of our patients. By building a talented community of colleagues that align with our patient-focused purpose and core values, Pfizer has improved global health and impacted more than 780 million patients around the world.
**What You Will Achieve**
A well-executed human-centered design ignites the creation of products and experiences that resonate more deeply with patients, HCP's and Pfizer colleagues, and ultimately drives engagement, business growth, and real improvements in patient's health. Pfizer's Design team enables those impacts by bringing great ideas and experiences to life through our craft and practices, and scales those impacts across Pfizer's businesses.
The Experience Design Manager role will lead the design of experiences that encapsulate Pfizer's values of courage, excellence, equity, and joy. The person in this important role will be essential to ensuring we design solutions that are frictionless, relevant, and intuitive, and be a true team player that can collaborate intensely with other designers and cross-functional stakeholders.
**How You Will Achieve It**
+ Apply your broad and deep competencies in UX and UI design to address complex customer experience challenges
+ Lead design efforts for key strategic design initiatives, designing innovative and intuitive experiences, products, and services
+ Lead creation of User Experience artifacts such as user personas, user journeys, user flows, low fidelity wireframes, prototypes, and high-fidelity designs
+ Support project teams through design lifecycle phases including Research, Design, and Development, partnering with external creative agencies and technical vendors
+ Co-facilitate workshops which foster collaboration and result in a translation of user needs and business requirements into effective User Experience and Interactive Design concepts
+ Execute expert reviews of design work performed by partners to ensure they meet our standards as defined by Pfizer's Helix Design System inclusive of heuristics, design principles, accessibility, and any other relevant usability needs
+ Rapidly develop prototypes which demonstrate an experience vision or minimum viable product
+ Ensure the conceptualization of the experience design strategy aligns to the overall product vision through collaboration with Product Management
+ Support the team in evolving our Design System as well as establish main design standards
+ Communicate design process in a way that helps others grow and mentor experience designers in teams distributed through the organization
+ Identify opportunities to showcase Pfizer's design capabilities to the larger Pfizer audience
+ Provide subject matter expertise on Design during meetings with customers and business partners
**Qualifications**
**Must-Have**
+ Bachelor's Degree
+ 5+ years' role related experience
+ 3+ years of experience designing responsive customer-facing experiences (web, mobile, app).
+ Experience working in agile product development environments
+ Expertise in Figma, Sketch, and/or other common design and Prototyping tools
+ Expertise in Zeplin, Sympli.io or other similar tools for communicating design specifications
+ Strong communication and presentation skills, and proven ability to effectively get buy-in at all levels and across cross-functional teams
+ Strong understanding of and enthusiasm for user centered design principles
+ Strong rapid prototyping and wireframing skills
+ Experience leveraging design systems for design artifacts, activities, and decision-making
+ Ability to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement or communicate the best solution in a timely manner.
+ Superior communication skills and able to explain the 'why' behind the design, present concepts to senior leaders, and welcome feedback
+ Demonstrated effective organization and time management
+ Demonstrated ability to deliver results under aggressive schedules
+ Ability to work independently and with minimum supervision
+ Ability to function in a dynamic work environment
+ Demonstrated experience of various Information Technology practices
+ Experience with System Application and Products eDoc framework
+ Familiar with product analytics and strong ability to carry out analysis related to customer journey, user activity, product/feature performance and other digital analytics
+ Understanding of Financial concepts and key success factors for business performance
+ Knowledge of management reporting requirements and functional design
+ Excellent communication skills
**Nice-to-Have**
+ Master's degree
+ Relevant pharmaceutical industry experience
+ Management consulting experience
**PHYSICAL/MENTAL REQUIREMENTS**
+ Coordination with other Pfizer Digital staff to leverage shared services.
+ Strong analytical and writing skills paired with a background in application development, application or systems management.
+ Must be able to communicate effectively orally and in writing with internal technical staff, management and vendors
+ Able to balance multiple project initiatives
+ Generation of appropriate documentation: project plans, requirements and design documents, use cases, storyboards
+ Demonstrated effective organization and time management
+ Demonstrated ability to deliver results under aggressive schedules
+ Ability to work independently and with minimum supervision
+ Ability to function in a dynamic work environment
**NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS**
+ Up to 25% local travel required
+ National and International travel may be necessary
+ Work Location Assignment:Remote
**Other Job Details:**
+ **Last Date to Apply for Job: September 25th, 2022**
+ Additional Location Information: United States, Remote
Relocation assistance may be available based on business needs and/or eligibility.
**Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.**
**Sunshine Act**
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
**EEO & Employment Eligibility**
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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