Position Summary

Making the future is everyday life at Samsung. Were seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Position Overview:

The primary purpose of this role is to support the development and execution of talent development initiatives aligned to Samsung business initiatives, primarily for Sales and related functions. This positions supports both the Senior Manager & Director of L&D Strategy, with end to end development, operations, management and execution of Sales Academy. Including, Open Enrollment & Team Workshop learning programs across Samsung Electronics America (SEA).

Role and Responsibilities

Responsibilities and Duties:

• Communicate with Learning & Development (L&D) business leaders, management and other training organizations (both internal & external) on a regular basis, to benchmark and identify Competency needs of Best in Class Sales and related functions

• Assist in the design, development, delivery, measurement and redesign of curated training programs aimed at optimizing alignment with internal and external best practices

• Uncover best practices, opportunities for reducing redundancies and innovative learning solutions to localize training programs

• Partner with leadership to recruit subject matter experts (SMEs) and solicit knowledge sharing and feedback to customize course content that is meaningful and applicable to daily activities of SEA Sales and related functions

• Collaborate with Senior Manager and operations personnel to create accurate and compelling Sales Academy collateral materials including course description and calendar of events and advertising materials to drive registration

• Partner with leadership team to understand course objectives, registration and logistics process in order to drive participation

• Assist Operations personnel with Sales Academy operations including registration, database maintenance, IT, creation of invite packages, calendar and scheduling

• Participate in vendor engagement/ communications/ management including vendor registration, IT, logistics, support materials, and timely evaluation/ feedback.

• Regular on-demand management reporting/ recap including registration progress by team, division & seniority level , course attendance rate & NPS score, KPI training hours, cancellation & rescheduling rate and etc

• Ad hoc analysis, reporting and presentations.

Background/Experience Required:

• Bachelor's degree (B.A. or B.S.)

• 6-8 years experience in L&D Sales Training, Sales, Sales Operations or Sales advisory/support related experience.

Necessary Skills and Attributes:

• Strong MS Office knowledge, especially in PowerPoint & Excel (Pivot Table, VLOOKUP, IF formulas, SUMIFS, COUNTIFS). Macro (automation) or coding knowledge a major Plus.

• Strong time/ project management skills - ability to work independently (and as a team), under pressure, manage multiple and/ or competing priorities.

• Self-driven with a high degree of ownership (flexible, proactive, reliable and responsible).

• Excellent and polished communication & organization skills.

• The presence and skill of working across different stakeholder groups, including internal constituents and executive audiences.

• External vendor management experience.

Skills and Qualifications

Physical/Mental Demands:

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PCs, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position.

In order to comply with the federal vaccine mandate, Samsung requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualify for an exemption.

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).