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They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Job Description
Program Director, SVB Private - Program Delivery
About SVB:
Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalist, and private equity firms to move their bold ideas forward, fast. Our clients define what comes next.
In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world.In fact, a majority of the most compelling Fintech disruptors bank with us.Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few.We help our clients grow, too.More than half of the innovation companiesthat completed an IPO in the last two years were our clients.
Our accomplishments serve as motivation to continue pushing ourselves, and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale.
About the Role:
The Program Director - Program Delivery role will be responsible for ensuring that intended outcomes of Private Bank, Wealth and Core Banking related business and technology initiatives, varying in complexity and impact is successfully delivered. In this role you will work with business and technology leaders to understand their requirements, and drive alignment of the work and the involved teams to drive execution and delivery of the initiatives.
In this role, you will oversee around multiple teams working towards integration and other technology initiatives. You will provide direction to delivery teams comprising of Project Managers, Scrum Masters and/or Release Train Engineers where applicable across multiple portfolios and drive program management, resource planning, release planning, and timely delivery of initiatives. You will partner with the various leaders to build delivery roadmaps and drive execution against the roadmap with a cross functional team.
This is a senior role and the candidate must have strong leadership and influencing skills, and ability to be a transformational change agent for the company.
We are on a journey towards a scaled agile delivery practices. This position will play a key role in accelerating our journey within SVB and will report to the Program Delivery Head of Merger & Technology Integration.
Once Here You Will:
Manage multiple initiatives/programs of high complexity in a cross matrixed delivery environment
Work with key stakeholders to strategize and outline goals and objectives of the initiatives and establish a delivery roadmap
Align resources and manage to the initiative budget
Prepare and lead executive level briefing meetings that report on progress against key integration imperatives and facilitate the resolution of anticipated delays or implementation bottlenecks.
Provides thought leadership in Program management discipline
Act as the primary point of escalation across the initiatives being managed under this role
Coordinate cross-initiative alignment activities within the program and between other projects/programs
Plan, manage and report on integration execution timelines
Track program performance against goals and expected OKRs
Manage, lead and mentor project managers assigned to projects within the program
Establish and communicate the annual calendars for Iterations and Program Increments (PIs)
Work to understand big picture and/or piece things together and considers both long/short term impact of work to the whole
Familiar with both Agile and Waterfall methodologies and able to apply them where best suited
Attract and mentor a highly performant team in an exciting, inclusive and collaborative environment
Drive continuous improvement and on-going development of the Program Delivery team operating model
Rigorously manage cultural integration and change management
What You'll Bring:
IDEAL EXPERIENCE
10+ years of hands-on experience in program/project management and delivery preferably with experience in Private Banking, Wealth Management and Shared Services organizations.
Experience leading Agile transformations and changing both organizational mindset and practices to an Agile way of working
Strong understanding of project management disciplines, governance processes, and executive reporting
Strong understanding of the software development lifecycle, including both traditional waterfall and Agile delivery
Experience with Financial Services firms spanning business and technology domains
Outstanding written and verbal skills
Can switch from detail to big picture seamlessly
Excellent knowledge of change management principles
Proven experience managing multiple cross functional teams and shared services teams to drive delivery
Ability to solve complex problems with innovative solutions
Critical thinking and ability to be open to other points of view and new concepts
Ability to embrace change
Outstanding leadership and organizational skills
Proven financial acumen including an understanding of financial accruals, capitalization and depreciation practices, ROI and NPV
Effective collaboration and communication across all levels of the organization including senior executives.
Experience working in a global company, understanding team collaboration across different geographies, time zones and culture
Demonstrated experience in delivering complex programs and projects
Expert knowledge of Agile frameworks like Scrum, Kanban, and familiarity with Jira and Confluence tools
Working knowledge of banking audit and regulatory practices; ensures that projects under their responsibility are fully compliant with corporate standards
CRITICAL LEADERSHIP CAPABILITIES
Building People Capability
Gives practical support and guiding principles for growing capabilities, not just technical skills
Strong people leader and relationship builder.
Collaborating and Influencing
Negotiates with a genuine give-and-take approach, where parties act as true peers and decisions are shared.
Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus.
Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people.
Driving Results
Has a passion for achieving excellence in delivery, solving complex problems, and taking ownership.
Acts to surpass goals, seizing opportunities to push the envelope.
Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives.
Go-getter with a strong bias for action.
Preferred Education and Experience
Prior experience of leading delivery of a full lifecycle of strategic initiative
Specific experience with Jira, Confluence and similar tools and methodologies.
Program Management Certification
Project Management Professional Certification
Scrum Certification
SAFe Release Train Engineer (RTE4)
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Equal Employment Opportunity
Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.
Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
