PROGRAM OPERATIONS SPECIALIST

Req #: 209585 Department: SCHOOL OF NURSING Job Location: Seattle Campus Posting Date: 07/21/2022  Closing Info: Open Until Filled  Salary: Salary is commensurate with education and experience  Shift: First Shift  Notes: As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. 

The School of Nursing has an outstanding opportunity for a Program Operations Specialist to join their Adult Gerontology Acute Care and Primary Care Nurse program.

This individual will manage the operations of the AGNP tracks within the DNP program for the School of Nursing. In addition, they will collaborate with other DNP support staff across the SON.

This position requires functioning at a high level in more than one area of expertise. Handling the day-to-day program operations of the AGNP programs requires ever changing expertise, exceptional organizational skills, time management, technical skills, good public relations, and the ability to perform under pressure. In addition, this position will be representing the School of Nursing and the UW to a variety of external agencies and will be expected to influence agencies without having power over them.

RESPONSIBILITIES:

Faculty Support:

Course Support:

Canvas (B):
Assist with orientation to CANVAS for new faculty.
Budget, Purchasing, Reimbursement (B):
Support budget cycle work and program purchases
Support faculty in processing for travel and purchase reimbursement

Lab Coordination (B):
Assist with delivery of supplies from outside vendors (e.g. IUD pelvic models and IUD supplies)
Assist with set up of simulation activities
Provide outside vendors or speakers with directions to campus, parking directions and parking validation
Assist with standardized patients (e.g. OSCEs,) - copies of other forms, instructions for getting paid, etc.
Support faculty in the development and coordination of curriculum and special educational programing (e.g. Teletobacco, OSCEs)

Remote Meetings (C):
Set up for remote student/faculty participation when needed

Course Support (B):
Support course faculty in course planning, programming, and coordination including guest speaker
scheduling
Assist in the collecting course evaluations for curriculum review by track leads
Faculty Orientation and Resource Support (B):
Support orientation of new and established faculty and serve as a point of contact and resource support
for faculty

DNP Final Poster Day:
Assist with poster printing as needed
Assist with set up and/or take down (sharing shifts with other program ops specs)

Faculty Clinical Advisor Orientation Curriculum (B):
Maintain and update orientation materials in Canvas
Support FCAs in onboarding process

Meeting Support:

Organizing Meetings (B):
Schedule AGNP faculty meetings
Set up zoom meeting
Create agenda with the assistance of the track leads
Print handouts when needed. (e.g., orientation)
Assist in setting up meetings with multiple stakeholders

Advising (B):
In coordination with leads assist with scheduling 2 advising meetings (1 hour) per quarter for 1st and 2nd
year cohorts, schedule 1-1.5 hour advising meetings with year 3 students
Order food and plan for delivery when needed for special meetings
Arrange rooms, notify students and prep any handouts/slides

Orientation (B):
Update PowerPoint
Ensure food is ordered if not provided centrally
Ensure room is scheduled and prepped for orientation
Notify students of place
Room set up with computer for presentation
Support faculty getting to know the students & their schedules:

Photos (B):
Prepare the composite of student photos by class at the beginning of the year and send it to all faculty
Quarterly Class Schedule (A):
Post student schedules for all cohorts every quarter (i.e. class name, time, location, instructors). Share with
faculty and students

SON Website, Resources and Communications:

Updates (B):
Assist with updates to the SON website for AGNP tracks
Create resource pages and links to related documents for students/faculty as needed
Assist with sending items from faculty or related to students to SON MarComm

Bulletin Board:

Bulletin Board (C):

Post faculty requested and other items on the bulletin board (articles, photos, announcements)
Post student photos, announcements, awards, articles on board
Assist with congratulations board and posting student DNP final projects on 6th floor
Communication:
Student Communication/Coordination:
Introduction email to 1st year students
Assist CPC with clinical practicum orientation email in Y2 Fall

Preceptor Appreciation & Support (B):

Research NONPFs best practice recommendations
Coordinate with SAS for preceptors NetID
Follow up with preceptors to make sure they have access to their preceptor privileges
Assist with planning and/or holding preceptor appreciation event (in collaboration with PMHNP)
Identify methods to recognize preceptors

Student Support:

Student Tracking & Communication:

Student Database:
Maintain student data base including photos
Input new cohort data annually
Email survey at the end of each year to collect data about personal emails, jobs, etc.
Ensure non-UW emails get into data base to track graduates
Keep data base updated with alumni information; NPI information
Lead tracking of interprofessional education and student iPALS curriculum completion before graduation

Job announcements (B):
Send job announcements out to students or to SAS for posting
Student mentoring and networking support:

Contact information (A):
Provide students with address/contact info list of their class, other FNP cohorts, and faculty

Social Gatherings (B):
Assist students with planning and organizing social events (e.g. track ideas for fun student social events with or without faculty, reserve rooms, etc.).

Student-led mentoring (B):
Support the development of a student-led mentoring program
Scholarship and Funding Payback:
Funding support/payback planning:
Organize the forum (early winter quarter): location, IT, PP presentations, timing for each organization to present

MINIMUM REQUIREMENTS:

Bachelor's degree in business management, education, or health sciences,
2 years of work experience using MS Office applications, Canvas, and managing projects

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

DESIRED:

Experience developing or editing web sites, newsletters or publications
Experience working in institutions of higher education

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.