Chubb is seeking a Program Management Leader reporting to the President of the North America (NA) Digital Consumer.
This role will oversee a portfolio of key business initiatives/projects, providing strategic leadership while supporting tactical execution. In addition, the leader of this function will have responsibility for creating, sustaining, implementing, and adopting efficient and effective portfolio and program management processes in alignment with the Enterprise Program Delivery Framework. They will be responsible for ensuring that Chubb NA Digital Consumer programs and projects are funded, planned, managed, and governed in a consistent, transparent, and disciplined manner.
The Program Manager also plans and directs administrative, financial, and operational activities for the President and broader team. This leader is expected to work very closely with executive management to ensure accountability, execution, and delivery of critical organizational objectives.
The role supports the Office of the President (OOP) through improved processes, tools, and systems. This leader will facilitate standardized project phase gate reviews, project deliverables review, project status reporting, and benefits realization for division-wide initiatives.
The VP, Program Management to President, NA Digital Consumer Division will have the following responsibilities:
Manage portfolio via internal tools and reports including preparing program documents: program roadmaps, plan, scope, and schedules and established program governance
Identify, track, and help resolve cross-portfolio dependencies and conflicts
Minimize our exposure and risk across multiple projects; Conduct risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget
Drive framework and process around quarterly, annual, and long-term strategic business planning
Develop goals to support broad functional objectives and organizational growth
Implement strategic initiative framework that establishes ownership, operational metrics, and deliverables, Key Performance Indicators (KPIs), and business analytics
Manage the divisions Objectives and Key Results (OKRs) and Annual Planning processes to ensure alignment and accountability around strategic goals
Ensure strategic alignment and enablement through key leadership meetings
Actively guide participants to actionable items to ensure timely completion of projects, follow up, and execution
Create consistent and systematic processes for meetings to allow for the best use of time
Work with Office of the President (OOP) to set priorities and lead the preparation process for any Board related materials, Division Town Halls or All Hands, Business Review Meetings, etc.
Work with leaders to set agendas, create content, and build visually appealing slide decks to support key messaging to both internal and external audiences; translate leadership vision and strategy in visualizations and presentations
Serve as the point of escalation for project stakeholders or requestors with issues directly related to project management
Qualifications
Bachelors degree in Business/MIS major or other related fields of study or relevant experience
MBA, masters or advanced degree preferred
Insurance or Financial Services Industry experience preferred
PM Certifications preferred: PMI PMP, Agile, LEAN Certified/Six Sigma, etc.
Relevant Years of Experience Required:
5-7+ years broad business and project management experience driving execution and adoption of strategic programs
Previous experience working in a fast-paced and high-demand environment
Proven creative thinker with strong business acuity and ability to champion new ideas that contribute to organizational success
Proven track record of successfully managing and executing large scale, cross functional initiatives that lead to measurable results and/or top-tier consulting experience
Relevant Skills Required:
Self-Driven - An agile self-starter and a fast learner with a bias for action and aptitude for getting things done. Has passion for building a world-class organization
Communication Skills - Works with team members of all levels across the organization, so strongly developed written and verbal interdepartmental communication skills and relationship building skills are crucial
Executive Presence and Leadership Skills - Has the ability to lead and influence in an effective and trustworthy manner. Gain support for ideas, proposals, projects, and solutions in ways that are consistent with the values and mission of the organization
Time Management Skills - Must be able to prioritize among competing demands and establish processes that ensure timely and accurate completion of multiple projects
Problem Solving Skills - Demonstrated ability to structure complex and ambiguous problems, and proactively develop effective solutions
Analytical Skills - Must be data driven and utilize key metrics to provide insightful recommendations and improve results
Willingness to jump in where needed to assure portfolio, program, and project success
Ability to navigate a highly matrixed organization effectively
Location Preference: remote but ideally on eastern time zone. If you wish to work on a hybrid schedule or in an office, NYC, Jersey City, or Miami are all options.
