Disney Streaming encompasses the teams leading the Disney+, Hulu, ESPN+, and Star+ streaming applications and services within the Disney Media and Entertainment Distribution group. We sit at the intersection between entertainment, sports, and technology and seek to connect viewers with the stories they love, while driving the streaming industry forward with consumer-first innovation.
Quality of Experience, at its core, is a measure of the end-to-end performance at the service level from the users perspective. The QE team strives to quantify the overall acceptability and service experience of an application that is live, in-store, in-market, in production. Leveraging online video analytics, proxy and automation tools is key to this end goal.
The QE Automation Engineer is a member of the Quality of Experience team. This role will develop, enhance, and sustain innovative solutions to improve the partner certification lifecycle and team productivity. QE Automation Engineer develops, modifies, and executes software test plans, automated scripts and programs for testing complex software in accordance with project requirements, UX design, and industry best practices.
**Job Summary:**
Describe what the person will do in the role - how he/she will impact the organization.
QE Automation Engineers specialize in automating quality verification processes and checks to achieve efficiency and scale. By leveraging access to a comprehensive device farm, QE Automation Engineers develop and implement software-based workflows to verify core quality metrics of media availability, entitlement, blackout restrictions, and application features. The ability to intuitively understand user behavior within an application and replicate it programmatically within the QoE software suite in order to test and validate functionality is a core function of the QE Automation Engineer.
Additionally, QE Automation Engineers must possess the ability to clearly articulate issues and communicate discovery and resolution steps to internal and external audiences up to the Executive level. Within the QoE teams, QE Automation Engineers will work with QE Analysts to train team members on standard operating procedures and the use of QE tools and software. As such, Automation Engineers must possess the ability to document workflows and procedures for any audience.
The ideal candidate will be self-motivated, have a great work ethic and strong communication skills. They will have an intense dedication to detail and a strong familiarity with online software, programs, mobile applicationsand data flows. A familiarity with mobile and connected devices and some technical knowledge of the video streaming process is necessary.
Ensure applications continue to meet quality of experience standards when they are out in production by designing test methods, driving test planning, monitoring test execution, and issue tracking.
Author tests and test automation, perform code reviews, and contribute to a high performing, growing team.
Mentor and direct the work of other team members.
Troubleshoot, debug, resolve product issues as they arise. Maintain documentation of test results; analyze test results and recommend resolutions.
Gather requirements and suggest solutions; serve as an integrator between business needs and technology solutions.
Collaborate with the product development team to plan automation support for new features.
Work cross functionally to resolve complex customer problems.
Responsible for managing and maintaining project and work backlog; able to re-prioritize tasks as the business deems appropriate.
Stay current with new technology trends.
**Required Education, Experience/Skills/Training:**
Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities)
Bachelors degree in computer science, information technology or related field
Minimum 4-5 years of relevant experience in the Information Technology field
Experience writing and executing tests for native mobile apps for Android and iOS.
Experience designing architecture for Android and iOS app test automation (Appium, Selenium).
Experience developing automated tests for Android and iOS (Java, Swift, Xamarin).
Experience with Python, NodeJS and React.
Experience with FullStack Technologies
Experience with third party APIs
Experience working with continuous integration tools to monitor test automation (Jenkins).
Experience writing tests that exercise Cloud based/SaaS applications.
Experience working in an Agile/Scrum environment.
Working knowledge of Linux
Working knowledge of performance and scalability testing.
Track record of delivering through ambiguity
A team player, with an enthusiastic, congenial, and committed performance as an employee.
**Job ID:** 10004831
**Location:** New York,New York
**Job Posting Company:**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
