Job Summary


We are looking for the Senior Product Manager of Payment Risk and Fraud to help lead our strategies and efforts to improve the overall health and security of our payment and commerce ecosystem. You will provide product leadership for commerce related initiatives, focusing on enabling both internal and external capabilities to combat fraud, while balancing the need for accelerated growth of our products and services powered by the Disney Streaming Services Platform. Reporting to Sr. Manager Commerce Insights and Fraud, and part of the rapidly growing commerce and payments team, you will be tasked with driving all aspects of preventive risk strategies, as well as day to day management of existing ongoing vulernatiabilies and optimizations. This role is a balance of establishing strategy as well as managing day-to-day responsibilities including managing fraud communications with stakeholders across business, operations, analytics, technology and product organizations to maximize commerce objectives combating fraud and improving the health of the payment ecosystem.


The ideal candidate is collaborative, makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.


Responsibilities


+ Responsible for establishing, communicating and influencing adoptions of strategies to combat fraud and minimize risk across both direct payment and partnership solutions

+ Manage both short term and long term prioritization of attention to combat fraud vulnerabilities through effective use of data and analysis

+ Collaborate and coordinate with engineering, operations, product leadership, analytics to identify areas of investment to harden our platform and ensure the best options are available to balance the opportunity business growth against the risk of fraud

+ Drive solutions with internal development teams as well as 3rd parties to help solve the product and functional needs of our business to achieve appropriate levels of protection

+ Partner with other stakeholders across TWDC divisions, including Product Managers, to streamline system integrations and enhance existing business processes and features

+ Maintain all necessary JIRA tasks and boards across teams, as well as all necessary communication to internal stakeholders

+ Communicate regularly with product and business stakeholders on active investigations as well as potential vulnerabilities to ensure we active in our combat efforts against fraud

+ Establish a clear strategy and vision for combating fraud leveraging internal and external capabilities


Basic Qualifications


+ You have at least 4 years of experience combating ecommerce fraud and a successful history of product management in software/commerce/fintech

+ You have experience managing services and strategies that are utilized by direct to consumer products or services; subscription services a plus

+ You have experience using JIRA and other product and project management tools

+ You have a deep understanding of e-commerce, payments and partnership distribution

+ You possess strong knowledge of commerce technology vendors and ecosystems

+ You have excellent written and oral communication skills

+ You excel at coordinating multiple projects at a time

+ You're an analytical thinker with strong problem-solving skills

+ You have an ability to make quick decisions to solve complex technical and operational challenges

+ You put focus on supporting team interaction, boosting motivation, and appreciating contributions

+ You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff

+ Bachelors degree required, MBA or technical degree preferred


**Job ID:** 10006521

**Location:** New York,New York

**Job Posting Company:**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.