At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation and our business to support Pfizer in this mission.
The Pfizer Digital Health & Medicine team creates comprehensive technology solutions for our external customers. This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services and experiences in service of:
+ HCPs
+ Patients and Caregivers
+ Consumers
+ Clinicians & Study Participants
Solutions teams within the Digital Health & Medicine team are driven to ensure that every health system stakeholder is given easy access to the information and tools they need to manage the best possible outcome for patients.
We seek qualified and committed individuals to join us in our mission to fulfill our company's purpose as we advance breakthroughs that change patients' lives by ensuring they have access to quality healthcare services and Pfizer's medicines and vaccines.
**ROLE SUMMARY**
The Scrum Master - Digital is accountable for ensuring the Digital Medicine Product Manager, Technical Product Lead and Development Teams maximize the business value of products. This role is responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use for continuous development and delivery of products and solutions.
Working with a talented team of functional/technical experts, they are key proponents of Agile practices and values, using these to help drive forward the program of digital transformation that empowers Pfizer's customer-oriented vision.
You should be well versed and comfortable driving the full software development lifecycle, from requirements identification and prototyping, through design and implementation, to customer acceptance and delivery. You are especially passionate about working driving Agile/SCRUM processes to meet and exceed customer expectations. You welcome the challenge of working in a fast-paced, data-driven, commercially-oriented environment and will be genuinely excited about exercising your problem-solving skills on a continuous basis with an eye to ultimately improving team performance. The projects that the Scrum Master manages are often complex and global in nature. To ensure their success they will be expected to: Plan scrum implementations effectively, ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team.
**ROLE RESPONSIBILITIES**
+ Organize and facilitate agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning, and product backlog refinement sessions.
+ Collaborate closely with the Technical Product Lead to manage the backlog.
+ Understand the project's functional/technical requirements and provide leadership to the functional/technical teams, helping them to solve some of the more complex challenges and engendering a collaborative, knowledge sharing environment.
+ Effectively manage user story estimation and forecasting.
+ Champion and facilitate adoption of agile standards, tools, and best practices; help the team embrace agile core values, adopt and apply those principles, and implementation practices
+ Coach team on established IT and corporate standards (e.g., security, quality, and architecture) to minimize operational and reputational risk; ensuring appropriate regulatory & compliance processes, data quality, verification & validation execution, and systems delivery are followed
+ Coach the team to improve collaboration and self-management, promoting healthy interactions both within the team and with external stakeholders.
+ Proactively identify and resolve impediments; manage the escalation process for critical issues, and manage them to resolution
+ Ensure that all meetings are positive, productive, stay on topic, and are kept within the timebox
+ Communicate with leaders across the organization to ensure transparency into delivery progress, challenges, and risks.
+ Capture defined organizational metrics to identify areas of opportunity and work with team to continuously improve.
+ Represent the team at broader planning and coordination sessions (e.g., Scrum of Scrums).
+ Owns team JIRA board and reporting responsibilities
+ Support the team in using agile planning and development tools (e.g. JIRA, Confluence, Rally).
+ Ensure SDLC processes are followed
+ Coordinating the efforts of team members and third-party vendors or consultants in order to deliver projects according to plan.
**BASIC QUALIFICATIONS**
+ Bachelor of Science degree in Information Management, Computer Science, Engineering, Technology Management or relevant disciplines
+ 7+ years of experience including 5 years of experience as a scrum master or a similar position, working with functional/technical teams of contract or colleague resources
+ Comprehensive knowledge of the principles, concepts and theories of agile disciplines (i.e. scrum, Kanban), and good understanding/knowledge of principles and concepts of other disciplines.
+ Provides resolutions to a diverse range of complex problems
+ Ability to operate independently in ambiguous situations
+ Ability to make decisions guided by policies in non-standard situations
+ Excellent skills in planning, analysis, oral and written communication, consensus building, facilitation, negotiation, and the ability to readily learn a new business area.
+ Able to work effectively with dispersed, remote and global teams when needed.
+ Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
**PREFERRED QUALIFICATIONS**
+ Relevant experience as an information technology professional in roles such as a software developer, technical project manager, systems administrator, database administrator, systems engineer, computer engineer or support specialist, engineering lead, technical team lead
+ Have demonstrated ability and experience in technology solutions delivery in a pharmaceutical or regulated environment with demonstrated capabilities managing large scale, enterprise software requirements definition, designs and implementations in global 24-by-7 environments.
+ Experience within the Medical Device industry and medical product development.
+ Experience working in an FDA regulated/QMS environment.
+ Qualified as a Certified Scrum Master (CSM)
**PHYSICAL/MENTAL REQUIREMENTS**
+ Extensive computer use
**NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS**
+ Travel may be required as part of this role. Expectations around travel will vary but candidates must be capable of travel within the region, to other regions, and to Pfizer World Headquarters.
+ Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours
**Other Job Details:**
+ **Last Date to Apply for Job:** August 15, 2022
+ **Location Information:** Pfizer East Coast Locations listed and Tampa, FL
**Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.**
**Sunshine Act**
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
**EEO & Employment Eligibility**
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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