SSO Senior Technical Manager
Addison, Texas;Washington, District of Columbia; Charlotte, North Carolina; Atlanta, Georgia; Denver, Colorado; Chicago, Illinois
**Job Description:**
Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support.
This role is an experienced manager, who is responsible for building and leading a team to deliver products and services for enterprise authentication services. This key leadership position responsible for the enterprise authentication platform engineering and management. Responsibilities include people management, developing teammates through coaching, mentoring, feedback, and hands-on career development. Other key responsibilities include the developing a technology strategy and ensuring technology solutions comply with applicable standards. This role advocates and advances modern solution delivery practices and evangelizes great design, engineering, and organizational practices.
The Senior Technical Manager leads a team supporting build, deploy, and client support functions on our SSO platform which enables a secure and enhanced authentication experience for Bank of America enterprise users. The team supports the following functions:
+ Infrastructure builds, upgrades, patching and maintenance
+ Release and Change Planning, Coordination & Communication
+ Environment Configuration and Deployment support
+ DR planning and execution
+ AIT management
+ Vulnerability, Risk Remediation and Compliance
+ Certificate management
+ Client Application Team WebSSO and OAuth support
Knowledge and experience with information security, identity and authentication, infrastructure and implementation techniques are key components to this role. You will demonstrate extraordinary organizational and cross-functional communication skills to collaborate on the integration to existing security features.
Primary Level of Engagement: Works at team/program level as a manager of talent, under the supervision from a more senior domain expert or manager.
Primary Interactions:
+ Infrastructure Delivery Partners
+ Production Support Organizations
+ Architect/Senior Architect
+ Product Owner/Product Manager
+ Risk and Audit Partners
+ Delivery Leaders
+ Release/Solution Train Engineer
Key Responsibilities:
+ Accountable for team/program level resource and financial management; build and maintain teams through talent acquisition.
+ Set maturity objectives and provide individuals/teams with training and resources to achieve them.
+ Set and track quality and performance objectives.
+ Facilitate performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills.
+ Understand individual and team maturity and performance through team/client feedback.
+ Manage relationships with the business and technology leaders, and vendors for technical products.
+ Be accountable for solution delivery management as relevant to their teams (for example, vulnerability resolution, compliance, and security items, and supporting audits).
+ Be accountable to ensure all relevant risk, financial, and compliance polices, and standards are met.
+ Be accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).
+ Create the technology strategy for their technical domain.
+ Ensure that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders.
+ Create an inclusive and healthy working environment and help to resolve organizational impediments/blockers.
+ Lead and create followership in Communities of Practice in the organization.
Required skills:
+ Expertise in Identity and Authentication solutions such as Ping Identity or Okta
+ Holistic view of IAM (Authentication and Authorization Data, Endpoint Security, Network Security, Policy Engine)
+ Strong experience with industry standard SSO technologies and protocols (OAuth, OpenID Connect, FIDO, SCIM, LDAP, SAML)
+ Knowledge of LDAP and Active Directory services, MFA, Risk based authentication and privileged access management
+ A broad knowledge of information security principles (e.g. access control) and security capabilities
+ Proficient in Linux, Windows, Tomcat, Web Logic, IBM WebSphere environments
+ Knowledge and experience in containerized deployment at an enterprise scale leveraging platforms such as OpenShift, Kubernetes, Docker, etc.
+ Familiarity with deployments and integration of IAM solutions within the cloud (Azure, AWS or Google Cloud)
+ Experience in deploying large-scale, global projects and programs
+ Team management experience and a strong understanding of management principles
Desired skills:
+ BS in computer science, networking, information systems, computer engineering, or 10+ years equivalent experience in information systems or software engineering
Enterprise Role Overview:
Responsible for building and leading a team to deliver technology products and services that meet business outcomes. Ensures people development through coaching, mentoring, feedback, and hands-on career development. Develops a technology strategy and ensures technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices. Accountable for team/program level resource and financial management; builds and maintains teams through talent acquisition. Sets maturity objectives and enables individuals/teams to with training & resources to achieve them. Sets and tracks quality and performance objectives. Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills. Understands individual and team maturity and performance through team/client feedback. Manages relationships with the business and technology leaders, and vendors for technical products. Accountable for solution delivery management as relevant to their teams e.g. prioritizing tech debt, compliance and security items, and supporting audits. Accountable to ensure all relevant risk, financial, and compliance polices and standards are met. Accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews). Creates the technology strategy for their technical domain. Ensures that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders. Creates an inclusive and healthy working environment, and helps to resolve organizational impediments/blockers. Leads and creates followership in Communities of Practice in the organization. Manages a team.
**Job Band:**
H4
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
Come join an exciting team within Global Information Security (GIS). Cyber Security Technology (CST) is a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, cyber resiliency, access management engineering, data strategy, deployment maintenance, technical project management and information technology security control support.
This role is an experienced manager, who is responsible for building and leading a team to deliver products and services for enterprise authentication services. This key leadership position responsible for the enterprise authentication platform engineering and management. Responsibilities include people management, developing teammates through coaching, mentoring, feedback, and hands-on career development. Other key responsibilities include the developing a technology strategy and ensuring technology solutions comply with applicable standards. This role advocates and advances modern solution delivery practices and evangelizes great design, engineering, and organizational practices.
The Senior Technical Manager leads a team supporting build, deploy, and client support functions on our SSO platform which enables a secure and enhanced authentication experience for Bank of America enterprise users. The team supports the following functions:
+ Infrastructure builds, upgrades, patching and maintenance
+ Release and Change Planning, Coordination & Communication
+ Environment Configuration and Deployment support
+ DR planning and execution
+ AIT management
+ Vulnerability, Risk Remediation and Compliance
+ Certificate management
+ Client Application Team WebSSO and OAuth support
Knowledge and experience with information security, identity and authentication, infrastructure and implementation techniques are key components to this role. You will demonstrate extraordinary organizational and cross-functional communication skills to collaborate on the integration to existing security features.
Primary Level of Engagement: Works at team/program level as a manager of talent, under the supervision from a more senior domain expert or manager.
Primary Interactions:
+ Infrastructure Delivery Partners
+ Production Support Organizations
+ Architect/Senior Architect
+ Product Owner/Product Manager
+ Risk and Audit Partners
+ Delivery Leaders
+ Release/Solution Train Engineer
Key Responsibilities:
+ Accountable for team/program level resource and financial management; build and maintain teams through talent acquisition.
+ Set maturity objectives and provide individuals/teams with training and resources to achieve them.
+ Set and track quality and performance objectives.
+ Facilitate performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills.
+ Understand individual and team maturity and performance through team/client feedback.
+ Manage relationships with the business and technology leaders, and vendors for technical products.
+ Be accountable for solution delivery management as relevant to their teams (for example, vulnerability resolution, compliance, and security items, and supporting audits).
+ Be accountable to ensure all relevant risk, financial, and compliance polices, and standards are met.
+ Be accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).
+ Create the technology strategy for their technical domain.
+ Ensure that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders.
+ Create an inclusive and healthy working environment and help to resolve organizational impediments/blockers.
+ Lead and create followership in Communities of Practice in the organization.
Required skills:
+ Expertise in Identity and Authentication solutions such as Ping Identity or Okta
+ Holistic view of IAM (Authentication and Authorization Data, Endpoint Security, Network Security, Policy Engine)
+ Strong experience with industry standard SSO technologies and protocols (OAuth, OpenID Connect, FIDO, SCIM, LDAP, SAML)
+ Knowledge of LDAP and Active Directory services, MFA, Risk based authentication and privileged access management
+ A broad knowledge of information security principles (e.g. access control) and security capabilities
+ Proficient in Linux, Windows, Tomcat, Web Logic, IBM WebSphere environments
+ Knowledge and experience in containerized deployment at an enterprise scale leveraging platforms such as OpenShift, Kubernetes, Docker, etc.
+ Familiarity with deployments and integration of IAM solutions within the cloud (Azure, AWS or Google Cloud)
+ Experience in deploying large-scale, global projects and programs
+ Team management experience and a strong understanding of management principles
Desired skills:
+ BS in computer science, networking, information systems, computer engineering, or 10+ years equivalent experience in information systems or software engineering
Enterprise Role Overview:
Responsible for building and leading a team to deliver technology products and services that meet business outcomes. Ensures people development through coaching, mentoring, feedback, and hands-on career development. Develops a technology strategy and ensures technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices. Accountable for team/program level resource and financial management; builds and maintains teams through talent acquisition. Sets maturity objectives and enables individuals/teams to with training & resources to achieve them. Sets and tracks quality and performance objectives. Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills. Understands individual and team maturity and performance through team/client feedback. Manages relationships with the business and technology leaders, and vendors for technical products. Accountable for solution delivery management as relevant to their teams e.g. prioritizing tech debt, compliance and security items, and supporting audits. Accountable to ensure all relevant risk, financial, and compliance polices and standards are met. Accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews). Creates the technology strategy for their technical domain. Ensures that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders. Creates an inclusive and healthy working environment, and helps to resolve organizational impediments/blockers. Leads and creates followership in Communities of Practice in the organization. Manages a team.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22077063
Band: H4
Manages People: Yes
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Michael Geddie
Referral Bonus:
0
Colorado pay and benefits information
**Colorado pay range:**
$127,400 - $190,000
annualized salary, offers to be determined based on experience, education and skill set.
**Discretionary incentive eligible**
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
**Benefits**
This role is currently benefits eligible . We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .
