Technology Operations Specialist
Charlotte, North Carolina;Jersey City, New Jersey; Richardson, Texas
**Job Description:**
Application and Production Support for Tools, drive projects that reduce risk and manual effort, handle administrative duties related to incident, change, and
problem management.
Required Skills:
+ 5-10 Years supporting the IBM Guardium product
+ Previous experience in providing Production Support
+ Manages Complexity works effectively in a complete environment (e.g. environment spanning multiple functions, shifts, platforms, geographies)
+ Communicates and Influences- Must be able to communicate to and influence all levels of the organization
+ Ability to produce quality documentation (understand difference between standard, best practice, design & process documents.
+ Attention to detail - able to complete complex processes with multiple interdependent steps
Desired Skills:
+ Demonstrates Business Acumen- must possess the ability to quickly assess situations and make decisions that will benefit the organization and stabilize the infrastructure behind it.
+ Work in a competitive and demanding environment where creativity and problemsolving skills required.
+ Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations.
+ Previous experience working within a Financial Institution
+ Ability to create and analyze requirements documentation
+ Unix system administration and scripting experience a plus
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
Application and Production Support for Tools, drive projects that reduce risk and manual effort, handle administrative duties related to incident, change, and
problem management.
Required Skills:
+ 5-10 Years supporting the IBM Guardium product
+ Previous experience in providing Production Support
+ Manages Complexity works effectively in a complete environment (e.g. environment spanning multiple functions, shifts, platforms, geographies)
+ Communicates and Influences- Must be able to communicate to and influence all levels of the organization
+ Ability to produce quality documentation (understand difference between standard, best practice, design & process documents.
+ Attention to detail - able to complete complex processes with multiple interdependent steps
Desired Skills:
+ Demonstrates Business Acumen- must possess the ability to quickly assess situations and make decisions that will benefit the organization and stabilize the infrastructure behind it.
+ Work in a competitive and demanding environment where creativity and problemsolving skills required.
+ Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations.
+ Previous experience working within a Financial Institution
+ Ability to create and analyze requirements documentation
+ Unix system administration and scripting experience a plus
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22074074
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Danica Afutu [C]
Referral Bonus:
0
Jersey City pay and benefits information
**Jersey City pay range:**
$70,000 - $110,000
annualized salary, offers to be determined based on experience, education and skill set.
**Discretionary incentive eligible**
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
**Benefits**
This role is currently benefits eligible . We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
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To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .
