As part of J.P. Morgan's Corporate & Investment Bank (CIB), the Digital Experience Design organization's mission is to improve the experience of external clients and internal users across a broad variety of complex, essential, and high-value product and service journeys. Within this organization, the User Research team helps lead research efforts that promote the voice of the user in the design and delivery of digital solutions. We have team members with deep expertise in psychometrics, ethnography, mixed methods, we share, collaborate, and work together to solve tough research questions.

The User Research team™s mission is to enable \
Keyword: card%20services

As part of J.P. Morgan's Corporate & Investment Bank (CIB), the Digital Experience Design organization's mission is to improve the experience of external clients and internal users across a broad variety of complex, essential, and high-value product and service journeys. Within this organization, the User Research team helps lead research efforts that promote the voice of the user in the design and delivery of digital solutions. We have team members with deep expertise in psychometrics, ethnography, mixed methods, we share, collaborate, and work together to solve tough research questions.

The User Research team™s mission is to enable \
Keyword: card%20services
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world™s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm™s data sharing principles of security, customer control and convenience, and privacy.