This is a hands-on Tech Lead position responsible for accomplishing results working in coordination with the App Development Teams, Testing, Stability, Infrastructure and Support teams. Role involves building new teams and setting up best practices.
**Responsibilities**
+ Responsible for managing overall IT Day to day operations to improve infrastructure costs, performance, and end user satisfaction
+ Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations
+ Participate in testing activities, including the creation and execution of basic test scripts, and evaluating results for possible enhancements
+ Complete control activities (COB, audit, etc.) and makes recommendations for enhancements
+ Ensure system performance and SLAs are met
+ Lead IT asset management team to ensure assets full lifetime cycle value is achieved
+ Provide in depth technical expertise for both tactical and operational initiatives
+ Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
+ Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
+ Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness
+ Analyze and predict trends and develop long range plans designed to maintain cost effectiveness
+ Ensure the infrastructure team is mitigating, monitoring, and managing infrastructure related risks
+ Work closely with project team members line managers for time allocation and prioritization
+ Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs
**Qualifications**
+ 5 + years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations.
+ 5+ years experience with working on internal workings of Windows, Linux OS
+ 5+ years experience in Python, Windows PowerShell, and Linux shell scripting
+ 5+ years experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration
+ Strong management and people development skills
+ Understanding of ITIL practices
+ Ability to think logically and demonstrate strong analytical and problem-solving skills
+ Ability to manage internal and external projects from inception to completion
+ Expertise in setting and managing customer expectations
+ Skill in conceptualizing creative solutions as well as documenting them and presenting them to senior management
+ Strong knowledge and understanding of business needs with ability to establish and maintain a high level of customer trust and confidence
+ Ability to develop and deliver projects using leading edge technologies
+ Experience implementing packages and working with vendors
+ Experienced in RDBMS and SQL/PLSQL is a plus
+ Issue tracking and reporting using tools - Service Now, JIRA
+ Experience in monitoring & log aggregation tools - AppDynamics, ELK & Splunk
+ Experience in MongoDB/NoSQL databases are an added advantage.
+ Experience working or leading requirement gathering efforts for multiple large development projects at one-time
+ Proficient using basic technical tools and systems
+ Good interpersonal and communication skills
+ Effective written and verbal communication skills
+ Ability to communicate technical concepts to non-technical audience
+ Ability to work with virtual and in-person teams, and work under pressure or to a deadline
**Education**
+ Bachelors/University degree or equivalent experience
Salary range: $132,320-$198,480
**Job Overview**
Global Functions Technology (GFT) delivers innovative technology solutions and key global platforms for Citis Global Functions division. These solutions enable Citi to comply with regulatory mandates and empower our businesses to achieve their goals, both current and long-term. Our products and initiatives adhere to Citis strategic architecture and support the end-to-end integration of multiple global functions within the bank including Finance, Risk, and Controls.
**Job Purpose**
Citi Global Functions Technology are seeking an experienced Infrastructure Support Lead who analyze the issues being raised against our application infrastructure, its capacity and stability, then implement or manage enhancements to prevent any future occurrences of these problems or issues.
The role will work directly with stakeholders/partners to ensure application and platform products are stable, that the customer & employee experience is optimal and that there are no production impacts because of platform/application stability or resiliency. The role will be responsible for maintaining the stability in critical applications to build confidence in the system's capability to withstand turbulent conditions in production for four verticals of the Finance Control group Product Control, Valuation Control, BSS, and Strategic Ledger Transformation. Key stakeholders will include GFT Architecture Group, GFT Product Support & Resilience group and Product Control & Accounting Infrastructure, and respective application development teams.
Global Finance Control Technology - Tech Lead VP role demands instrumental leadership and collaborative style deliveries, leveraging the relationships with Finance and technology stakeholders. Targeting a technology leader, with a track record of delivery, who approaches problem solving and architecture with a true engineering mind-set. It is important that the successful candidate instils a no-blame culture that fosters collaboration and teamwork, whilst ensuring application is managed with strong controls and meets the latest regulatory reporting requirements.
The candidate should be versatile and adaptable to work within an evolving transformation team with business critical and regulatory pressures.
Salary for Jersey City: $132,320-$198,480
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**Job Family Group:**
Technology
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**Job Family:**
Applications Development
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**Time Type:**
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
