About Us
cxLoyalty is a global leader in loyalty and engagement solutions. With 35 years of experience and 200 million consumer touchpoints worldwide, cxLoyalty™s unique combination of platform, content and delivery at scale set us apart in the marketplace. Over 3,000 leading banks, retailers, travel and telecom companies worldwide select cxLoyalty to design, administer and fulfill loyalty and engagement programs that strengthen and expand the value of their customer relationships.
Systems Administrator, Microsoft Windows
Are you a Microsoft Server pro that is proficient in deploying and maintaining servers in both on-prem and AWS hosted virtual environments? Can you help us automate tasks and processes using PowerShell and config management tools?
We™re looking for a Systems Administrator, Microsoft Windows who has experience in the design, installation, configuration, and implementation of Windows Server Infrastructure. Experience deploying servers in AWS cloud environment is preferred. This includes Windows servers, Active Directory, ADFS and other core services on the Windows platform. This position is based in either Stamford, CT or Richmond, VA.
The typical pay scale for this role is between $135,00 and $175,000, although pay could be lower or higher based on factors such as experience, skills, etc. This compensation range is specific to CT and may differ in other locations due to cost of labor considerations. In addition, the role may be eligible for incentives earned as part of the Annual Incentive plan which is discretionary and based on the performance of the firm, the business unit and the individual.
JPMorgan Chase is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles. The JPMorgan Chase U.S. Benefits Program is generally available in whole or in part to most employees in the U.S. who meet the eligibility criteria.
Our ideal candidate would be described like this:
Great communicator with both strong verbal and written communication skills.
Ability to prioritize and multi-task in a fast-paced working environment.
Manages and delivers projects and solutions on time.
Outstanding customer service skills.
Can effectively manage time.
Combines a strong sense of ownership with a can-do attitude.
Key responsibilities include (but are not limited to) the following:
Perform daily administration of MS Windows Server (2019, 2016, 2012) on-premise and in AWS.
Perform enterprise level system upgrades of Windows operating systems, Active Directory, and other applications, including evaluation and installation of patches.
Design and manage Active Directory, GPOs, DNS, ADFS and other Windows core services.
Build server images to conform to standards, including hardening and security compliance like CIS.
Manage Service Level Agreements, documentation, and policy/procedure related to virtualized, and Windows environments.
Participate in the after-hours on-call rotation and respond to business emergencies.
Resolve escalated issues from the IT Service Desk and other IT departments.
Proactively monitor servers to anticipate and mitigate problems.
Abide by all Change Management, Service Management and Incident Management processes and procedures. Attend Change Approval Board (CAB) meetings, and Incident Management conference calls as needed.
Create and manage scripts to perform system tasks with PowerShell.
Utilize orchestration and automation tools to speed deployment and provide consistent builds and patch management.
Required Experience and Skills:
Windows Server Administration. 5+ years of relevant experience in MS Windows server administration.
Enterprise-level Server Administration. Demonstrated experience in managing, implementing, and maintaining enterprise-level server administration including clustering.
VMware. Experience deploying and maintaining servers in a hosted virtual environment, especially VMware.
AWS. Experience deploying and maintaining servers in a public-cloud hosted virtual environment, preferably in Amazon AWS cloud. AWS certification a plus.
Active Directory. Solid knowledge of Active Directory, GPOs, DNS, ADFS, and the ability to maintain other Windows core services.
PowerShell. Practical scripting knowledge to automate tasks and processes using PowerShell.
Networking. General knowledge in Networking, i.e. TCP/IP, firewall, network routing
IT Runbooks. Ability to create and manage IT runbooks, and system and project documentation
Configuration Management. Experience working with config management tools, like Ansible, is a plus
BA/BS degree in Computer Science or Information Technology, or equivalent experience.
Keyword: consumer%20banking
About Us
cxLoyalty is a global leader in loyalty and engagement solutions. With 35 years of experience and 200 million consumer touchpoints worldwide, cxLoyalty™s unique combination of platform, content and delivery at scale set us apart in the marketplace. Over 3,000 leading banks, retailers, travel and telecom companies worldwide select cxLoyalty to design, administer and fulfill loyalty and engagement programs that strengthen and expand the value of their customer relationships.
Systems Administrator, Microsoft Windows
Are you a Microsoft Server pro that is proficient in deploying and maintaining servers in both on-prem and AWS hosted virtual environments? Can you help us automate tasks and processes using PowerShell and config management tools?
We™re looking for a Systems Administrator, Microsoft Windows who has experience in the design, installation, configuration, and implementation of Windows Server Infrastructure. Experience deploying servers in AWS cloud environment is preferred. This includes Windows servers, Active Directory, ADFS and other core services on the Windows platform. This position is based in either Stamford, CT or Richmond, VA.
The typical pay scale for this role is between $135,00 and $175,000, although pay could be lower or higher based on factors such as experience, skills, etc. This compensation range is specific to CT and may differ in other locations due to cost of labor considerations. In addition, the role may be eligible for incentives earned as part of the Annual Incentive plan which is discretionary and based on the performance of the firm, the business unit and the individual.
JPMorgan Chase is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles. The JPMorgan Chase U.S. Benefits Program is generally available in whole or in part to most employees in the U.S. who meet the eligibility criteria.
Our ideal candidate would be described like this:
Great communicator with both strong verbal and written communication skills.
Ability to prioritize and multi-task in a fast-paced working environment.
Manages and delivers projects and solutions on time.
Outstanding customer service skills.
Can effectively manage time.
Combines a strong sense of ownership with a can-do attitude.
Key responsibilities include (but are not limited to) the following:
Perform daily administration of MS Windows Server (2019, 2016, 2012) on-premise and in AWS.
Perform enterprise level system upgrades of Windows operating systems, Active Directory, and other applications, including evaluation and installation of patches.
Design and manage Active Directory, GPOs, DNS, ADFS and other Windows core services.
Build server images to conform to standards, including hardening and security compliance like CIS.
Manage Service Level Agreements, documentation, and policy/procedure related to virtualized, and Windows environments.
Participate in the after-hours on-call rotation and respond to business emergencies.
Resolve escalated issues from the IT Service Desk and other IT departments.
Proactively monitor servers to anticipate and mitigate problems.
Abide by all Change Management, Service Management and Incident Management processes and procedures. Attend Change Approval Board (CAB) meetings, and Incident Management conference calls as needed.
Create and manage scripts to perform system tasks with PowerShell.
Utilize orchestration and automation tools to speed deployment and provide consistent builds and patch management.
Required Experience and Skills:
Windows Server Administration. 5+ years of relevant experience in MS Windows server administration.
Enterprise-level Server Administration. Demonstrated experience in managing, implementing, and maintaining enterprise-level server administration including clustering.
VMware. Experience deploying and maintaining servers in a hosted virtual environment, especially VMware.
AWS. Experience deploying and maintaining servers in a public-cloud hosted virtual environment, preferably in Amazon AWS cloud. AWS certification a plus.
Active Directory. Solid knowledge of Active Directory, GPOs, DNS, ADFS, and the ability to maintain other Windows core services.
PowerShell. Practical scripting knowledge to automate tasks and processes using PowerShell.
Networking. General knowledge in Networking, i.e. TCP/IP, firewall, network routing
IT Runbooks. Ability to create and manage IT runbooks, and system and project documentation
Configuration Management. Experience working with config management tools, like Ansible, is a plus
BA/BS degree in Computer Science or Information Technology, or equivalent experience.
Keyword: consumer%20banking
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
\n\n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs. \n \n\n
\n\n\n The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.\n\n\n
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As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
\n \n \nEqual Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You™ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
