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When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Job Description
SVB Startup Banking - New & Strategic Channels - Associate I
SVB Startup Banking is focused on engaging and building deep and authentic relationships with pre-Series A founders, companies, and channel partners like incubators, early-stage investors, law firms, universities, and industry groups. The Associate I will support a newly formed team (New & Strategic Channels) within Startup Banking. The new team is tasked with identifying opportunities for SVB to engage new channel partners and founder communities, including angel investors, angel syndicates, venture studios, and other ecosystem partners focused on underrepresented investors and founders.
The Associate I role is an entry-level function with a national scope responsible for assisting with portfolio management, client onboarding, tracking portfolio regulatory issues, and supporting cross-sell opportunities. This role supports the VP and/or Director/Managing Director and involves collaborating with cross-functional SVB teams to orchestrate a superior client experience and maximize support of client relationships. As the Startup Banking team seeks to programmatically scale its early-stage lending efforts, familiarity with equity and debt and solutions for pre-seed / seed stage startups is desired.
Facilitate new founder onboarding through client outreach, client onboarding, portfolio management, credit/regulatory tracking, and identifying cross-sell opportunities.
Educate prospective startup clients on the SVB platform and support the client experience.
Collaborate with internal teams (SVB Capital, SVB Private Bank, SVB Venture Capital Relationship Team, etc.) to leverage SVB's products and resources in support of our founders.
Support portfolio by tracking and analyzing key metrics for stage and industry trends.
Monitor and track portfolio health related to compliance and credit risk and take ownership over increasing founder success (NPS).
Collaborate with VP on new business development opportunities, startup programming, community events, and strategic initiatives. A successful candidate will engage in staying up to date on technology and startup trends, having familiarity with platforms like Excel, Pitchbook, Crunchbase, and other resources.
Build and develop strong relationships within the early-stage startup ecosystem, including founders, accelerators, incubators, universities, tech labs, and industry groups, along with seed and early-stage VC investors.
Analyze and manage internal and external data sources to identify top clients and prospects, determine potential cross-sell opportunities, predict fundraising needs, and extract industry trends.
Develop thought leadership as a trusted source for topics related to underrepresented early-stage investors and founders within the Technology ecosystem (participate in events, startup community engagement, etc.).
While working with the top startups nationally, you will gain a deep understanding of SVB's platform, products & services while developing your thesis on the ecosystem and unique ways to support growing founders in an entrepreneurial environment.
Qualifications
Interest in the innovation/startup tech community, passion for making an impact, and desire to understand market dynamics.
Ready to roll up sleeves and get under the hood with the day-to-day tactics and processes of client management in a fast-paced environment.
Strong relationship management skills and founder empathy; ability to understand the various challenges of entrepreneurship.
Hyper-focused on the overall client experience with the ability to take ownership of and drive processes and recognize when to escalate or engage others.
Analytical and comfortable making data-informed decisions.
Desire to gain knowledge and develop new skills (between regulatory changes and innovation trends, the ability to adapt and stay informed is essential).
Strong written and communication skills (this includes working in entirely virtual, hybrid, and in-office scenarios. Asynchronous collaboration is critical).
A great attitude and a willingness to embrace (and drive) change as we continually improve processes and products.
Flexibility to travel on periodic basis to attend ecosystem events and work in the office when needed.
1-2+ years of related experience (innovation/startup tech or banking experience a bonus).
Bachelor's degree or equivalent related experience preferred.
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Equal Employment Opportunity
Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.
Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
