**Overview of Citi**
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
**Role Overview**
The Compl Bus Control Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.
**Responsibilities**
+ Proactively drives and oversees with EMEA Risk and Control Head of Issue Cycle Management/Audit Engagement and Governance - Issue Cycle Life Management leading with Countries compliance with Issue Management Framework, Escalation Policy and ensuring Correction Action Plans are sustainable and written as per the standards, completed and closed timely. Responsible of running monitoring routines and reports to ensure oversight and tracking of open issues.
+ Proactively supports in implementing Governance Framework across EMEA.
+ Engages with HR Products and Countries on Risk Identification and Remediation.
+ Track issue and CAP status and progress, and escalate to the Head of Risk and Control issues and CAPs that are at risk of missing their target dates at least 30 days ahead of the targeted closure date. Support the business on at-risk issues and CAPs.
+ Act as gate keeper and ensure data quality by centrally reviewing and document self-identified Issues and associated CAPs along with compensating controls and IBAM (Issues Being Addressed by Management) checklists in the global iCAPs system for issues and CAPs that have been drafted by the function owners.
+ Perform quality assurance on completed CAPs in the iCAPs system prior to formal validation by other control and assessment functions such as Internal Audit.
+ Track and ensure accurate information populated and measured in the HR Executive Scorecard in regards to : ROR, OTR,IBAM, Self-identified among other indicators.
+ Ensures deliverables are reviewed and organized before submission to Internal Audit.
+ Support Internal Audit and Compliance Testing Engagement along with Head of Risk and Control for EMEA and on CAPS and Audit Engagement governance.
+ Is a team player and participates overseeing TPM, EUC, Records Management and other Key Operational Risk areas.
**Qualifications**
+ Ability to run and manage conference calls with business partners, technology and functional peers from multiple disciplines to reach a common goal.
+ Prefer experience of Transactions Services functional knowledge
+ Proficient with the iCAP system, experience with Cognos is a plus.
_Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience._
**Education**
+ Bachelors/University degree or equivalent experience, potentially Masters degree
**What we Offer**
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
+ 23 days paid annual leave
+ Award winning pension scheme,
+ Life assurance and
+ Private medical insurance with Bupa healthcare.
In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.
Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.
Our vast range of diversity networks and on site multi faith room demonstrates Citis commitment to growing a diverse workforce.
+ Proactively drives and oversees with EMEA Risk and Control Head of Issue Cycle Management/Audit Engagement and Governance - Issue Cycle Life Management leading with Countries compliance with Issue Management Framework, Escalation Policy and ensuring Correction Action Plans are sustainable and written as per the standards, completed and closed timely. Responsible of running monitoring routines and reports to ensure oversight and tracking of open issues.
+ Proactively supports in implementing Governance Framework across EMEA.
+ Engages with HR Products and Countries on Risk Identification and Remediation.
+ Track issue and CAP status and progress, and escalate to the Head of Risk and Control issues and CAPs that are at risk of missing their target dates at least 30 days ahead of the targeted closure date. Support the business on at-risk issues and CAPs.
+ Act as gate keeper and ensure data quality by centrally reviewing and document self-identified Issues and associated CAPs along with compensating controls and IBAM (Issues Being Addressed by Management) checklists in the global iCAPs system for issues and CAPs that have been drafted by the function owners.
+ Perform quality assurance on completed CAPs in the iCAPs system prior to formal validation by other control and assessment functions such as Internal Audit.
+ Track and ensure accurate information populated and measured in the HR Executive Scorecard in regards to : ROR, OTR,IBAM, Self-identified among other indicators.
+ Ensures deliverables are reviewed and organized before submission to Internal Audit.
+ Support Internal Audit and Compliance Testing Engagement along with Head of Risk and Control for EMEA and on CAPS and Audit Engagement governance.
+ Is a team player and participates overseeing TPM, EUC, Records Management and other Key Operational Risk areas.
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**Job Family Group:**
Compliance and Control
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**Job Family:**
Business Control
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**Time Type:**
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
