We make magic. Thats our motto at Walt Disney Parks, Experiences, and Products. And it permeates everything we do. At Disney, youll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!


The Consumer Insights, Measurement, and Analytics (CIMA) organization informs strategy development through relevant data analytics, integration and insights. We provide consumer centric solutions through deep understanding of all relevant audiences.


You will reside within the Disney Signature Experiences Consumer Insight Team, focusing on Disney Vacation Club, Aulani, and Adventures & Expeditions. This team conducts research to help these businesses maximize the guest/member/traveler experience to build long-term consumer loyalty and sustainable profitability. It also identifies demand drivers and revenue opportunities and explores consumer needs to inform long-term strategies.


You will report to the Senior Manager, Consumer Insight and the location for this role is Orlando.


**Responsibilities**


+ Analyze data and draw conclusions Create fact-based insights, test hypotheses, and draw objective and clear conclusions

+ Exercise leadership Lead consumer insight projects with personal accountability. Manage all phases of the research process including needs identification, methodology design, survey design, cross-functional management, data mining, and presentation of results

+ Exhibit curiosity gather a holistic understanding of the strategic context to inform impactful solutions

+ Team up with partners - Develop and further relationships with internal partners to build influence, manage external vendors, and lead specific work-streams and cross-function deliverables

+ Tell Stories Communicate findings in an easily understandable way


**Basic Qualifications**


+ Minimum 3 years relevant experience in a related field of research (e.g. marketing/sales, market research, customer experience)

+ Experience in project management

+ Proven experience in Microsoft applications (Word, Excel, PowerPoint, Outlook)

+ Ability to handle confidential information

+ Demonstrated problem solving skills, as well as continuous improvement process skills


**Job ID:** 10017001

**Location:** Celebration,Florida

**Job Posting Company:**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.