At Disney Streaming, we are experiencing explosive growth, reaching 221M total subscriptions across our streaming product portfolio. As we continue acceleration across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we are looking for a product leader that enjoys working in a dynamic, fast-paced environment and can meet opportunities and challenges head-on.
Were seeking a Director, Product Management for Payments to identify new payment solutions and enhance our existing payment options across our streaming services worldwide - Disney+, Hulu, ESPN+ and Star+. In this highly impactful role, youll be providing leadership to a direct team of product managers and cross-functional team of engineers, designers, data scientists, and other specialists.
The payments platform at Disney Streaming has experienced tremendous growth - supporting over 80 countries, 20+ currencies, and processing billions of dollars of transactions annually; Yet, were still early on our mission to provide entertainment around the world and project significant growth ahead.
Were looking for a leader with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking and experimentation. Being part of a driven and enthusiastic team on growing products, you will get to make a direct material impact on the future of The Walt Disney Company.
**Responsibilities:**
+ Define principles, vision and strategy for multiple product areas in payments encompassing both the front-end (customer-facing experience) and the back-end (processor integrations)
+ Drive prioritization for multiple roadmaps by aligning leadership (VPs to President), and defining resources needs and team structure to maximize business success
+ Execute and maintain the roadmap by working cross-functionally with members of the product team, engineering team, business team, finance team, legal team, operations team, marketing team and more
+ Manage high levels of complexity by collaborating with business leaders of adjacent domains like customer growth & acquisition, identity, lifecycle messaging, billing, etc. to negotiate and identify trade-offs that optimize business holistically
+ Define KPIs for various product categories and align them to business goals while contributing to broader set of metrics governing entire business
+ Challenge the status quo (THINK OUTSIDE THE BOX!), and suggest new features and enhancements that not only solve tactical problems but also strategic problems
+ Be a trusted authority in the domain and provide thought leadership; be an evangelist for the domain by speaking at internal/external forums like conferences, all-hands, etc.
+ Build a team by identifying resource gaps, making a business case for new PMs, running interview loops and influencing hiring decisions
+ Coach and mentor direct reports (managers and ICs), and nurture the next generation of leaders at Disney
+ Be a visible champion for and role model of Disney values especially while leading teams through times of change
+ Last but not least, fill in gaps across roles and functions as needed, performing as an adaptive problem solver, a creative builder and a morale-boosting leader
**Basic Qualifications**
+ You have 10+ years of product management experience with a proven record of successfully launching products or platforms. Product management experience with direct-to-consumer, ecommerce, fintech and/or subscription services in domestic and/or international markets is preferred
+ You have 7+ years of team management experience managing managers
+ You inspire, motivate, and lead the direct team and cross-functional partners (designers, engineers, data scientists, and product marketers) working alongside you
+ You have the ability to rigorously prioritize while articulating your product roadmap across business teams and geographies
+ You have experience working on large, complex, distributed systems, and have a sound understanding of the technical architecture and infrastructure
+ You have a demonstrated understanding of good UX and copy; Youve worked with product designers and copywriters to provide actionable & valuable feedback
+ You have an understanding of statistics concepts (e.g., hypothesis testing, regression analysis), and experience with a/b testing on a large scale is a plus
+ You communicate exceptionally well - from small group discussions to large-scale presentations, and through strong product memos that help drive alignment across multiple teams
**Required Education**
Education in technology or business domains. An undergraduate degree in computer science, engineering, finance, economics or related disciplines is a plus, MBA preferred
**About Disney Media & Entertainment Distribution:**
Disney Media & Entertainment Distribution (DMED) brings together Disneys best-in-class product, technology, and commercialization teams into one global organization. DMED is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DMED also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ Hotstar; and domestic broadcast and cable television networks.
**About The Walt Disney Company:**
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneys stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
**Job ID:** 10022956
**Location:** New York,New York
**Job Posting Company:**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
