Regal Rexnord Corporation (RRX) is approximately a $5B publicly traded global manufacturer of electric motors and controls, electrical components and power transmission products serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. The company has approximately 29,000 global associates with significant operations in the US, Mexico, Europe, China, and India. Regal Rexnord Corporation is the result of a merger between Regal Beloit Corporation and Rexnord's PMC business which was completed in 2021. The headquarters for Regal Rexnord is located in Beloit, WI with an executive satellite office in Rosemont, IL.You may not know it, but Regal Rexnord impacts your life every day. Our products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing.Our business purpose is to create a better tomorrow by energy-efficiently converting power into motion. For us, this means creating innovative solutions while focused on both customer needs and our commitment to sustainability. Join our team to create your better tomorrow.Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal is committed to a diverse and inclusive workforceOur Digital Solutions eCommerce team is looking for an knowledgeable eCommerce/eMarketplace Product Specialist who is passionate about eCommerce and marketplaces making it easy for customers to transact with Regal Rexnord through best in class platforms, analyzes sales/trends, reads and plans future state roadmaps and is a true B2B eCommerce evangelist. The right candidate will bring technology, voice of customer and problem solving together to drive rock solid digital commerce platforms that meet the needs of the customers and makes them want to transact digitally vs. manually. The right candidate is a big picture thinker and an in-depth problem solver, looking to make an impact at an enterprise level.
Role Responsibility
We are looking for an eCommerce/eMarketplace Product Specialist to work within the Digital Platform team. The role will focus on supporting the eCommerce Product Owner in delivering the product roadmap, vision and KPIs within an Agile/SCRUM framework, working cross functionally with both internal and external stakeholders to drive front and back end improvements and operational efficiency. Additional responsibilities include project management, capturing and making actionable plans from voice of customer input and driving future growth initiatives.
As eCommerce/eMarketplace Product Specialist you will:
Analyze and develop onsite optimization for web eCommerce including the Regal Rexnord value propositions, NPI launches, product selection, sorting rules and product/service cross-sell and up-sell
Translate business, marketing and new product objectives into cohesive and simple consumer facing web pages and programs that exceed consumer journey expectations
Build content strategy for Regal Rexnord brands bringing it to life on the web site
Understand Search Engine Optimization (SEO) and Search Engine Marketing (SEM) efforts
Track, measure, optimize and report on core KPIs including web sessions, time on site, conversion, page views, site speed, bounce rate, click pathing, Where to Buy lead generation, site search performance and sales
Assist the eCommerce Product Owner & Sr. Business Analyst in prioritizing and maintaining the product backlog
Nourish stakeholder and customer relationships to understand moments of delight, opportunities, and pain points in the shopping journey
Be a student of eCommerce and creatively marry industry trends and experiences and help identify the biggest problems to solve
Assist eCommerce Product Owner to ensure the roadmap, vision and KPIs are being delivered
You know your competition by doing research and understanding the overall competitive landscape looking for ways to differentiate from the pack.
Assist the eCommerce team in facilitating stakeholder workshops to bottom out requirements for backlog items
Work with the Sr. Business Analyst, dev teams and internal stakeholders to ensure product backlog items are written to a high standard, refine backlog items, ensuring acceptance criteria are captured accurately and understood
Assist eCommerce team in coordinating user assisted testing and help create training for internal customer care advocates and external users
Project management of partnership and internal initiatives, working cross functionally with internal and third-party stakeholders to ensure projects are timely, accurate and align on best practices
The Ideal Candidate
Will have 3-5 years prior experience in B2B eCommerce for a international manufacturing company.
Have 2-3 years working with a large eCommerce platform like Sitecore, BigCommerce, Insite (Optimizely) Commerce, Magento or similar.
You will have excellent attention to detail and time management skills.
Created and helped deliver continual eCommerce enhancements and new project initiatives resulting in continued, scalable growth.
A collaborative attitude with the ability to build strong relationships in a highly matrixed organization.
Be passionate about delivering a high quality customer experience.
You will have an inquisitive nature, be keen to learn, with strong written and verbal communication skills.
You will be comfortable dealing with and explaining technical concepts related to product development, systems architecture and process flows.
You should have strong data handling skills, including a good working knowledge of Microsoft Excel.
Knowledge of JIRA/ A tlassian or equivalent software development tools is an advantage but not essential.
Job-Related Experience Required:
Minimum 3-5 years of experience in eCommerce systems assisting in continual, iterative enhancements
BA/BS in marketing, business administration
Deep knowledge of eCommerce trends, best practices and conversion
Proven skill in effective communication and translating data into actionable insights and actions
Track record of effective product road map design and execution and getting things done on time
Hands-on experience working with Agile/SCRUM teams in translating complex future state vision into epics and actionable user stories
Technical Skills Preferred/Required:
Previous experience with JIRA, Power BI, Datorama
Background in Product Information Management system best practices
Background in deploying new eCommerce enhancements including eMarketplaces, Punchouts and B2B2C
Familiarity with voice of customer tools like HotJar and Qualtrics
Other Skills Required:
Communication & Leadership skills
Excellent listening, communication, facilitation and presentation soft skills
Strong interpersonal, consultative, consensus builder, and issue resolution skills
Experience working in and leading a team-oriented, collaborative environment - and fostering the culture of technical collaboration
Ability to present ideas in user-friendly language and to interface on business and technical concepts
Able to communicate project status to various levels of management in both technical and non-technical terms
Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment.
Strategic skills
Exceptional analytical, conceptual and problem-solving abilities
Experience with developing strategic technology plans including understanding of a Technology Roadmap and its development
Ability to conduct research into emerging technologies and trends, standards and products as required
A creative mentality to apply innovative approaches to software design
Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution
Technical skills
Broad and deep technical knowledge
Solid understanding of corporate technologies & trends (Information of Things, cloud architectures, API management)
Strong understanding of IT architecture principles and practices
