The Operations Regulatory Control (ORC) Change Teams primary responsibility is to execute regulatory change initiatives in Operations Control. Its remit includes:

Implementation of new regulations

Remediate issues noted by regulators and auditors

Build controls strategic framework


Primary purpose of this role is to act as a change professional in addressing regulatory changes and developing controls for recent regulatory reforms.


**Responsibilities:**


+ Change professional in addressing regulatory inquiries, remediation and strategic initiatives.

+ Facilitate the management and governance of projects meetings and working groups.

+ Champion upcoming regulations and lead key elements of addressing the regulation.

+ Identify and develop controls to address any gaps in the regulatory reporting framework at Citi

+ Create and manage the development of individual project artifacts including scoping documents, project plans, score cards, risk & issue trackers, business requirements documentation, functional requirements documentation, traceability matrices, and test plans /scripts.

+ Identifies key project risks, whether stated or not, and manage to resolution or escalate accordingly

+ Ensure that deliveries from work streams/projects meets requirements and are of appropriate quality, on time and within budget, in accordance with project plan and governance.

+ Delivers and maintains a strong communication plan and artifacts among varied stakeholders (e.g. operations, technology, front office, compliance, legal, etc)

+ Assists in budget management, including creation of project budget estimates and monitoring burn rates


**Qualifications:**


**Previous Experience:**


+ 10+ years in financial services experience. Citi experience a plus

+ Experience in leading initiatives in Middle Office, Operations or Operations Control at a broker/dealer is a must. Consulting experience with a major consulting firm is a plus.

+ Demonstrated experience in the successful implementation of projects, operational process change and improvement, preferably within capital markets operations

+ Experience in collecting, defining and documenting business and technology requirements, test plans and other project management artifacts

+ Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements.

+ Knowledge and a technical understanding of securities processing including product, process and system knowledge.

+ Experience should ideally involve large scale implementations

+ Experience in working across technology and business projects and managing inter-dependencies between the two


**Competencies:**


+ Excellent oral and written communication skills and ability to facilitate discussions

+ Ability to facilitate project planning sessions with varied stakeholders, sometimes having competing interests

+ Knowledge of recent regulations e.g. Dodd Frank, Basel is a plus

+ A good knowledge of the techniques for planning, monitoring and controlling project and resources

+ Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

+ Ability to create and deliver presentations to senior levels of management

+ Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

+ Willingness to ask questions, challenge the status quo and seek out answers

+ Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

+ Excellent analytical and problem solving skills


**Education:**


+ Bachelors/University degree, Masters degree preferred


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**Job Family Group:**


Risk Management

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**Job Family:**


Operational Risk

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**Time Type:**


Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.