**Unit Description**
**Sodexo is seeking a Patient Services Manager in Bronx, NY**
**Sodexo** is seeking a Patient Service Manager to direct and participate in all of the daily patient food operations, cafe and managament of the staff. This role will have a direct interaction with patients and nursing staff, stocking & inventory of food items on the floors, training, patient tray assessments, ensuring food safety and sanitation compliance and supervision of 85 hourly associates. for this 425 bed hospital.
**The ideal candidate** :
The successful candidate will also be involved in the management and training of staff and food quality. Must have strong customer service skills.
+ Has a work history demonstrating strong leadership skills as well the ability to work collaboratively
+ Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
+ Have healthcare management experience a plus.
+ ServSafe certified and well-versed in regulatory and sanitation practices
+ Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance.
+ Oversight of the Patient Services area, patient food service production, and diet office
+ Ensuring excellence in service quality and delivery schedules
+ Acting as the liaison between the dietitians, nursing managers and the units. This role will participate in patient safety, patient experience initiatives.
+ Working with the diet office to review and address any patient menu/meal concern. Daily patient meal rounding
**Careers in Health Care Services** :
Working for Sodexo in Health Care allows you to offer patients, health care professionals and caregivers around the world the best health care experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexos unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.
**Working for Sodexo:**
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance every day.
Are you ready to start your Sodexo career? Apply now!
**Working for Sodexo:**
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
1. Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. 2.
2. After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
1. Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
2. Obtain one dose of a single-dose vaccine no later than January 27, 2022
**Position Summary**
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Performs audits and prepares reports.
**Qualifications & Requirements**
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
**Location** _US-NY-BRONX_
**System ID** _854216_
**Category** _Food Service_
**Relocation Type** _No_
**Employment Status** _Full-Time_
