**Unit Description**


**Grow your career and develop a team that shares your desire to make a difference.**


**Sodexo** is seeking a **Patient Services Manager 2** **for Tulane Medical Center in New Orleans, LA.** Tulane Medical Center is an award-winning hospital and ER in New Orleans and offers advanced medical care in the Jefferson and Orleans parishes. The emergency room (ER) is within walking distance of the French Quarter, with fast average ER wait times. Tulane Medical Center has two satellite campuses, Tulane Lakeside Hospital in Metairie, and Lakeview Regional Medical Center in Covington.


**The successful candidate will:**


+ oversee Sodexos Patient Dining Program and daily meal rounding inclusive of service recovery;

+ collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;

+ perform tray assessments to ensure food quality and presentation and tray accuracy; and

+ perform management functions that include direct supervision of hourly associates including employee development.


**Is this opportunity right for you? We are looking for candidates who have:**


+ good management and communication skills with the ability to maintain the highest of standards and implement company policies;

+ passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;

+ knowledge of nutrition and specialized diets; and/or

+ experience with oversight of diet offices;


Learn more about **Tulane Medical Center** https://tulanehealthcare.com/


Learn more aboutSodexos Benefits (https://bit.ly/2EVNezw)


Sodexo is committed to providing working conditions and client services that are safe and healthy and will follow all applicable COVID-19 prevention measures, including state/local or client-mandated mask, testing and/or vaccine requirements.


**Not the job for you?**

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .


**Working for Sodexo:**

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, youll enjoy an improved quality of life thats unique in the hospitality industry.


**Position Summary**


Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.

Key Duties

- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.


- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.


- Establishes operating standards, implements quality improvements and communicates them to employees.


- Performs audits and prepares reports.


**Qualifications & Requirements**


Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


**Location** _US-LA-NEW ORLEANS_


**System ID** _870538_


**Category** _Food Service_


**Relocation Type** _No_


**Employment Status** _Full-Time_