**Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of US employment.**
The primary objective of the Retail Design Program Manager/Retail Concepts Lead is to drive the development of new concepts and solutions that support and elevate the Citi brand and client experience. This role will oversee the design development of various global retail and hospitality concepts, including the continuous improvement and evolution of existing concepts as critically aligned with our consumer and wealth divisions. The role requires a thorough understanding and passion for architecture and visual design that pushes the envelope in traditional retail, hospitality and experiential sectors. Your foundation will be deeply rooted in managing brand standards, retail planning principles, programming and understanding why/how they support the operating model and business strategy. You will be focused on directing design that brings the vision to life while working within the guardrails of the brand, schedule and budget. This role will be reporting to the Head of Global Retail Design & Strategy.
**Key Responsibilities:**
+ Understand critical business goals for each concept, deciphering and developing the execution work plan (for internal and external resources) and delivering concepts that generate revenue.
+ Leads the development and delivery of all design tools for new concepts including playbooks, guidelines and the oversight of 1st to market project sites.
+ Directs the development, evolution and continuous improvement of all legacy and new retail/client facing formats.
+ Expertly directs the deliverables for internal and external design resources.
+ Directs and/or prepares presentation level drawings, renderings and further developed technical solutions to create design intent packages to drive design and innovation for unique projects.
+ Provides clear, effective and timely communication for design direction and changes. Identifies exceptions and proposes creative design solutions.
+ Directs the development of schematic design, design development and construction documents as prepared by architects; you will review/approve both design and highly technical documents.
+ Build strong working relationships with both internal and external business partners and continually influence others in elevating the brand.
+ Proactively seek design and innovation ideas; has a pulse on current financial, retail, hospitality and experiential trends. Leverages trends and inspiration in developing compelling design direction.
+ Develops presentation level documents that speak to design strategy, innovation and trends.
**Job Skills/Qualifications:**
+ Demonstration of design problem-solving skills.
+ Proven understanding of expert level retail space planning principles, including baseline ADA and building code.
+ Strong written and spoken communication skills. Communicates complex information into simple and clear terms.
+ Team player with ability to handle strong personalities at all levels of the company. Deep experience and ease in interfacing with senior management.
+ Ability to deal with ambiguity.
+ Ability to quickly adapt to change and to support evolving business strategy and goals.
+ Ability to translate stated design principles/objectives into unique and varied design formats.
+ Demonstration of 3D visualization ability and expert knowledge and application of color and design principles.
+ Proven knowledge of building product specifications, manufacturers, vendors and design resources.
+ Technical proficiency in AutoCAD/Revit, Adobe Creative Suite and Microsoft Office.
+ Minimum 10 years of consecutive professional experience in retail or hospitality design.
+ Hands-on experience at an active construction site, including punch listing projects, reviewing mock-ups/shop drawings and providing immediate feedback.
+ Experience working on LEED projects. LEED certification is a plus.
+ Able to work independently in a corporate environment.
+ Experience working on the owner side.
**Education Level** :
Bachelors Degree in Architecture, Interior Design, Industrial Design or equivalent.
-------------------------------------------------
**Job Family Group:**
Corporate Services
-------------------------------------------------
**Job Family:**
Real Estate Management
------------------------------------------------------
**Time Type:**
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
-----------------------------
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
