This role will support the Global Client Reporting technology team which is responsible for creating and maintaining technical solutions that facilitate the configuration, workflow and production of Institutional client reports. In this fast-paced environment, you will act as an interface between the Global Client Reporting technology team and the global business operations areas which uses the Global Client Reporting platform to perform their work. The technology and business teams work together within an agile (Scrum and/or Kanban) framework.
The Incumbent will help ensure that business users define detailed business requirements in the form of user stories and acceptance criteria. Incumbent may also drive the creation of technical specifications, in alignment with business requirements, to ensure effective solution development. This individual will ensure that developers receive the information they need to create comprehensive, quality solutions. As part of this process, the incumbent will interact between technical team and business team members to ensure that all developer questions and uncertainty is resolved. Incumbent will also work with business to ensure that work is prioritized by business value and in alignment with the overarching business and technical strategies of the team. Incumbent will drive the creation of test plans with the business and conduct preliminary testing of new or modified code prior to business testing. This individual will support the business as the business performs testing by ensuring that any issues requiring technology changes are scheduled for developer assignment and completed in the priority order set by the business. Incumbent will also be assigned ad hoc project work such as coordinating discussions with other teams, providing clear notes from meetings and creating platform documentation.
Role summary and job responsibilities:
Working independently and to be fully accountable for own work and sometimes the work of others.
Defining complex business needs for new and/or enhanced products, services, or optimized business processes
Working closely and developing relationships with a variety of internal and external business partners to ensure that all user story requirements are understood, documented, and met
Ensuring a lean-agile mind-set is applied to work projects
Independently working on initiatives of moderate complexity, size and impact
Breaking down and communicating to non-technical audiences various complex or vague problems, options and recommended steps to address
Evolving a solution or decision as new information is gained
Finding opportunities for process improvements
Assisting in implementation of new processes including identification of risks and information gaps that must be addressed to ensure a successful outcome
Identifying when junior engineers or contractor team members need help and providing it in a clear, logical and well documented way to ensure success
Displaying dedication to helping team overall
Other duties as assigned
Business knowledge
Knowledge of product/flows within the domain supported
Understanding of business needs and able to translate them into plans for technology solutions
Decision-making focused on current and future business priorities, together with fiscal responsibility
Requirements
Successful candidate will have 5+ years working as a business or technical analyst or equivalent experience working in a business role supporting client reporting
Experience developing business requirements and/or detailed user stories
Experience identifying clear acceptance criteria that will be used to judge system solution success
Experience with database querying techniques including strong SQL skills
Experience identifying system/process/data needs and impacts (upstream and downstream)
Experience proposing and documenting options, alternatives and possible remediation ideas
Experience communicating technical concepts to non-technical audiences using multiple forms such as verbal and written
Experience creating and/or executing test plans and identifying opportunities for test automation solutions.
Preferred
Asset management or financial institution experience
Financial client reporting experience
Experience working with data and data models
Experience driving the creation of technical specifications in alignment with business requirements
Experience working with other teams or interfacing applications to identify, document and manage dependencies and potentially competing priorities
Experience providing production support in a live environment
Experience participating in the live rollout and implementation of new technology solutions
Scrum Master and/or Product Owner certifications
AWS Cloud Practitioner certification
Proficient with Microsoft Excel
A fundamental understanding of coding logic
T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits. Please view What We Offer to see what's available to you.
As part of T. Rowe Prices Health and Safety protocols, effective October 19, 2021, any US-based new hires, including interns will be required to be fully vaccinated against COVID-19 or have a valid medical or religious exemption from receiving a COVID-19 vaccine.