Team Name:
Quality Assurance
Job Title: Data Quality Analyst
Requisition ID: R016187
Job Description:
Team Introduction
The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. We're searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living, and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let's get to work!
About the Job
Join the ranks of a legendary force of adventurers, demons, orcs, and data scientists to help guarantee that we're making decisions based on the best information possible.
We are looking for a passionate and experienced QA analyst ready to dive into our telemetry with the same meticulous passion for quality that we show to our gameplay. This person will be responsible for ensuring that our data pipelines run smoothly, creating and executing test plans on data systems, and conducting ad hoc analyses. By making sure our decisions are based on accurate, high quality data, you'll be making sure that we nerf the right things (e.g.). You'll be working side by side with designers, analysts and researchers in a role that's integral to keeping our live games at the highest quality.
Responsibilities
Identify, Investigate, and resolve data anomalies, dropouts, and data integrity issues, Evaluate large datasets for data quality and accuracy
Provide input on how data processes can be improved
Create dashboards and processes to verify the accuracy of gameplay and business data
Develop, maintain, and support business and data gameplay queries and reports
Provide summarized research results; design feedback and suggestions based on observation, research, and expertise directly to the development teams
Requirements
Bachelor's degree required, computer science, statistics, or behavioral science emphasis preferred
Proficient with SQL or other structure query languages
Excellent interpersonal communication (both written and verbal)
Excellent organizational and analytical skills
Ability to develop test cases and scenarios based on data sources and test types
Ability to extract data samples and explain data accuracy as it relates to the test subject
Ability to work with different data formats, ie. Text, CSV, JSON, external data sources, application logs, and Telemetry messages
Experience translating data analysis into actionable product improvements
Basic knowledge of DBMS and data analytics tools such as Google Cloud, Microsoft SQL Server, Oracle, Tableau, Google Analytics, Excel power pivot or similar
Adaptable and quick learner that enjoys tackling a large variety of problems
Pluses
Blizzard Entertainment player who demonstrates high skill in one or more games
Passion for user centered design testing in video games
Familiar with Bigquery, HUE, Hive, or Impala is a plus
Knowledge of Jira, Testrail, a plus
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiencesever. Join us!
