Global Markets Operations Professional
Charlotte;New York, New York; Jacksonville, Florida
**Job Description:**
**Who we are**
Global Operations is responsible for delivering integrated operations solutions for all lines of business, staff support areas, and the broader enterprise including operations teams in our global regions. Global Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions through trade capture, allocating, confirming, and clearing trades and processing payments.
The Global Markets Operations team focuses on our clients, on controlling and transforming our processes and most importantly, on investing in our team who delivers it all. This team provide full front-to-back support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over the counter (OTC) derivatives. We manage the trade lifecycle and cross-functional operational support for these products across multiple lines of business. We are at the forefront in our industry, with the ability to make our clients financial lives better and we have the power to make a difference.
**What youll do**
Are you interested in finding new ways to make processes more efficient and effective? Do you have a control mindset? Have you ever thought that there may be other market solutions that could solve some of our most troublesome processes? Do you collaborate well with others and enjoy working with a diverse group of individuals and teams? Then working in our Global Markets Operations (GMO) team may just be right for you!
You will join a close-knit team of professionals supporting our business and clients through:
+ Processing and settling transactions to the highest quality standards
+ Researching and resolving problems across lines of business.
+ Exploring methods to enhance processes, further reduce risks, and boost client satisfaction
+ Collaboration across team and products groups to further develop our lines of business.
**Role Description and Responsibilities**
This dynamic role encourages analysis, creativity and proactiveness to help the firm and its clients facilitate business ensuring that processes are efficiently organized and controlled. You will be focused on:
+ Researching and resolving problems within the line of business
+ Exploring methods to enhance processes, further reduce risks, and boost client satisfaction
+ Cross-team collaboration and exposure to diverse product lines
+ Engage with all stakeholders in an open way, building trust and effective working relationships.
+ Ensure identification of opportunities for standardization and simplification of processes and ensuring they are clearing communicated through documentation.
**What sets you apart?**
Professionals in Operations display the following qualities and attributes:
+ Intellectual curiosity, passion, and self-motivation
+ Strong sense of teamwork and collaboration
+ Risk management awareness
+ Critical thinking, creativity, and problem-solving skills
+ Highest degree of integrity / ethical standards and sound judgment
+ Commitment to delivering excellence
**Required Skills:**
+ Collaboration and relationship management skills.
+ Excellent verbal and written communication skills.
+ High sense of urgency with ability to drive results.
+ Ability to multitask - can handle multiple responsibilities/projects with competing priorities and deadlines.
+ Ability to work under pressure in a fast-paced team environment.
+ A logical, critical thinker with the ability to come up with creative solutions to challenges in current processes and be a real agent for change.
+ Ability and willingness to continuously learn on the job.
+ Ability to problem-solve and take ownership of process improvements.
**Other Qualifications:**
+ Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward.
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner.
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
+ Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
**_Enterprise Role Overview:_**
_Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only_
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
**Who we are**
Global Operations is responsible for delivering integrated operations solutions for all lines of business, staff support areas, and the broader enterprise including operations teams in our global regions. Global Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions through trade capture, allocating, confirming, and clearing trades and processing payments.
The Global Markets Operations team focuses on our clients, on controlling and transforming our processes and most importantly, on investing in our team who delivers it all. This team provide full front-to-back support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over the counter (OTC) derivatives. We manage the trade lifecycle and cross-functional operational support for these products across multiple lines of business. We are at the forefront in our industry, with the ability to make our clients financial lives better and we have the power to make a difference.
**What youll do**
Are you interested in finding new ways to make processes more efficient and effective? Do you have a control mindset? Have you ever thought that there may be other market solutions that could solve some of our most troublesome processes? Do you collaborate well with others and enjoy working with a diverse group of individuals and teams? Then working in our Global Markets Operations (GMO) team may just be right for you!
You will join a close-knit team of professionals supporting our business and clients through:
+ Processing and settling transactions to the highest quality standards
+ Researching and resolving problems across lines of business.
+ Exploring methods to enhance processes, further reduce risks, and boost client satisfaction
+ Collaboration across team and products groups to further develop our lines of business.
**Role Description and Responsibilities**
This dynamic role encourages analysis, creativity and proactiveness to help the firm and its clients facilitate business ensuring that processes are efficiently organized and controlled. You will be focused on:
+ Researching and resolving problems within the line of business
+ Exploring methods to enhance processes, further reduce risks, and boost client satisfaction
+ Cross-team collaboration and exposure to diverse product lines
+ Engage with all stakeholders in an open way, building trust and effective working relationships.
+ Ensure identification of opportunities for standardization and simplification of processes and ensuring they are clearing communicated through documentation.
**What sets you apart?**
Professionals in Operations display the following qualities and attributes:
+ Intellectual curiosity, passion, and self-motivation
+ Strong sense of teamwork and collaboration
+ Risk management awareness
+ Critical thinking, creativity, and problem-solving skills
+ Highest degree of integrity / ethical standards and sound judgment
+ Commitment to delivering excellence
**Required Skills:**
+ Collaboration and relationship management skills.
+ Excellent verbal and written communication skills.
+ High sense of urgency with ability to drive results.
+ Ability to multitask - can handle multiple responsibilities/projects with competing priorities and deadlines.
+ Ability to work under pressure in a fast-paced team environment.
+ A logical, critical thinker with the ability to come up with creative solutions to challenges in current processes and be a real agent for change.
+ Ability and willingness to continuously learn on the job.
+ Ability to problem-solve and take ownership of process improvements.
**Other Qualifications:**
+ Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward.
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner.
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
+ Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
**_Enterprise Role Overview:_**
_Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only_
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22064577
Band: H5
Manages People: No
Travel: No
Manager:
Talent Acquisition Contact:
Viviana Renshaw
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
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