**Marketing Project Manager - Customer Engagement (CE)**
Customer Engagement (CE) is an important part of the Marketing Center of Excellence within Disney Parks, Experiences and Products (DPEP). We are looking for a Marketing Project Manager-Customer Engagement to support DPEP activations benefiting Disney Media & Entertainment Distribution (DMED) including Disney+.
You will report to the VP Customer Engagement Media Strategy & Activation.
**Responsibilities** **:**
Be a DPEP Project Manager for shared workstreams related to DMED with the objective to:
+ Promote Disney+ awareness
+ Generate incremental subscriptions
+ Ensure subscriber retention
+ Integrate Disney+ and other streaming services into the DPEP ecosystem
+ Develop detailed project schedules accounting for partner input
+ Guide projects from beginning to end, ensuring milestones are met on time and on budget
+ Work with key partners (i.e. DPEP Marketing Strategy, Customer Engagement, Synergy, Digital & Technology, Privacy) to keep all stakeholders aligned and aware of deliverables for DPEP/DMED opportunities
+ Lead a weekly DPEP/Disney+ synergy status meeting to create efficiencies, determine prioritization, and eliminate barriers
+ Develop presentations highlighting initiative performance, wins, insights, and future opportunities for several levels of partners/leaders
+ Provide regular updates to DPEP/DMED leadership
**Qualifications:**
+ 7+ years' experience in Project Management (Marketing and Advertising experience)
+ Consumer centric mindset
+ Innovative and ready to make the impossible possible!
+ Lead a high volume of projects and related tactics overseeing the details and timelines from project launch to delivery
+ Effective relationship building skills and ability to influence and use those relationships to get the work done
+ View both the big picture while still being thorough; accountable to delivering what is expected
+ Effective communication skills, both written and verbal
**Our Benefits:** Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
**About Us:**
The Parks, Experiences and Products segment includes Disney's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; Disney store locations around the world; and the shopDisney e-commerce platform.
The Walt Disney Company, together with our subsidiaries and affiliates, is a diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
You will work in Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Parks, Experiences and Products.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a culture where ideas and decisions from all people help us grow, create the best stories and be relevant in a changing world.
Employee and Cast Member Benefits | Disney Aspire Educational Program
Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities & more.
**Job ID:** 10001882
**Location:** Glendale,California
**Job Posting Company:**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.