Senior Business Control Specialist
Charlotte, North Carolina;Jacksonville, Florida; Scranton, Pennsylvania; Newark, Delaware; Addison, Texas; Chicago, Illinois
**Job Description:**
The Senior Business Control Specialist is part of the SPI, Policy and Third Party Team. The team focuses on all aspects of risk management and business controls for the broad organization ensuring Single Process Inventory controls, processes and procedures are in place and are operating effectively. The team is responsible for central coordination of activities for Enterprise Process Management Procedure and associated Standards requirements/deliverables across Global Operations and with various teams to ensure all process, metric, control, exceptions reporting requirements and deliverable deadlines are met.
**Responsibilities Include:**
+ Single Process Inventory Support and Portfolio oversight
+ Participation in SPI Governance routines and support meeting minutes/document storage
+ Work w/ GBS Lead to ensure all governance TARs are completed and updated on the final governance agenda
+ Support Reports distribution as needed.
+ Enter POP enhancements on behalf of the team and track to closure
+ Enter UAT identified defects during upcoming releases and track to resolution or response received
+ Work with the SPI Team to create/update procedures
+ Maintain OpEx issues Tracker for discussion w/ the OpEx Team
+ Review new policy and program updates/highlight changes to the Team
+ Review Scorecard changes and inform the Team on performance
+ Support ad hoc SPI activities as needed
+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
**Required Skills:**
+ Must demonstrate strong risk centric focus
+ Excellent oral and written communication skills; understands audience and communicates at an appropriate level of detail
+ Strong business acumen and knowledge of Global Banking and Markets operations
+ Excellent project management skills; ability to prioritize, handle multiple tasks
+ Ability to adjust rapidly to changing demands and priorities
+ Effectively engage, collaborate & influence with all levels of the organization
+ Excellent communication and written skills; clearly conveys concepts and information
+ Exceptional degree of ingenuity, creativity, and resourcefulness
+ Ability to develop governance & create reporting required to monitor controls
+ Familiarity with Global Records Management policy and standards
+ Proficient with MS Office suite
+ Lives the Bank of America Core Values: delivers for clients and shareholders, trusts in the team, embraces the power of our people, acts responsibly and promotes opportunity
**Desired Skills:**
+ Business Controls, Audit, Risk Management and/or LOB experience
+ Adaptable to a dynamic work environment, multiple priorities and strict timelines
+ Experience with Tableau
+ High proficiency with Microsoft Office Applications (e.g. Excel, Word, PowerPoint) and SharePoint
+ Strong knowledge of Merrill Edge systems, processes, clients and platform
**Additional Job Description:**
+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward.
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
The Senior Business Control Specialist is part of the SPI, Policy and Third Party Team. The team focuses on all aspects of risk management and business controls for the broad organization ensuring Single Process Inventory controls, processes and procedures are in place and are operating effectively. The team is responsible for central coordination of activities for Enterprise Process Management Procedure and associated Standards requirements/deliverables across Global Operations and with various teams to ensure all process, metric, control, exceptions reporting requirements and deliverable deadlines are met.
**Responsibilities Include:**
+ Single Process Inventory Support and Portfolio oversight
+ Participation in SPI Governance routines and support meeting minutes/document storage
+ Work w/ GBS Lead to ensure all governance TARs are completed and updated on the final governance agenda
+ Support Reports distribution as needed.
+ Enter POP enhancements on behalf of the team and track to closure
+ Enter UAT identified defects during upcoming releases and track to resolution or response received
+ Work with the SPI Team to create/update procedures
+ Maintain OpEx issues Tracker for discussion w/ the OpEx Team
+ Review new policy and program updates/highlight changes to the Team
+ Review Scorecard changes and inform the Team on performance
+ Support ad hoc SPI activities as needed
+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
**Required Skills:**
+ Must demonstrate strong risk centric focus
+ Excellent oral and written communication skills; understands audience and communicates at an appropriate level of detail
+ Strong business acumen and knowledge of Global Banking and Markets operations
+ Excellent project management skills; ability to prioritize, handle multiple tasks
+ Ability to adjust rapidly to changing demands and priorities
+ Effectively engage, collaborate & influence with all levels of the organization
+ Excellent communication and written skills; clearly conveys concepts and information
+ Exceptional degree of ingenuity, creativity, and resourcefulness
+ Ability to develop governance & create reporting required to monitor controls
+ Familiarity with Global Records Management policy and standards
+ Proficient with MS Office suite
+ Lives the Bank of America Core Values: delivers for clients and shareholders, trusts in the team, embraces the power of our people, acts responsibly and promotes opportunity
**Desired Skills:**
+ Business Controls, Audit, Risk Management and/or LOB experience
+ Adaptable to a dynamic work environment, multiple priorities and strict timelines
+ Experience with Tableau
+ High proficiency with Microsoft Office Applications (e.g. Excel, Word, PowerPoint) and SharePoint
+ Strong knowledge of Merrill Edge systems, processes, clients and platform
**Additional Job Description:**
+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
+ Excels in working among diverse viewpoints to determine the best path forward.
+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner
+ Commitment to challenging the status quo and promoting positive change.
+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22084695
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Thomas Hall [C]
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
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To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .
