Senior Business Control Specialist, Core Technology Infrastructure Jersey City, New Jersey; Charlotte, North Carolina Job Description: Core Technology Infrastructure (CTI) is responsible for all technology needs of the Enterprise, Lines of Business, and regions. The teams design, build and operate end-to-end technology infrastructure solutions and manage critical systems and platforms across the bank. Teams manage technology operations relating to midrange, mainframe, data centers, database, middleware, messaging, server patching, change management, event management, incident management and problem management, and oversee end-to-end engineering, cloud strategy, networks, automation, and application services. Global Banking and Markets, Enterprise Risk and Finance Technology Infrastructure is part of the CTI organization and is responsible for delivering end-to-end technology infrastructure services and solutions for the respective lines of business. This includes accountability for Banking Production Services, Markets Application Production Services, Enterprise Risk and Finance Application Production Services, Infrastructure Solutions Architecture, Engagement Services, Finance Customer Infrastructure, Capacity and Performance Testing, and Market Data. GBAM ERF TI has a global footprint across 20 countries and employs close to 3,000 employees and contractors. Chief Operating Officer/Business Operations scope includes providing analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. This role will be responsible for risk management including issues management, operational losses, Enhanced Remediation Plans (ERP), and reporting. You will provide advice to GBAM ERF TI teams to ensure adherence to Enterprise Standards and Policies, and to all applicable Laws, Rules and Regs. You will act as an escalation point and will provide appropriate challenge. This highly visible position will be responsible for liaising across corporate functions and key business partners including Technology teams, Compliance and Operational Risk, Legal, GIS, and Internal Audit. This position will be responsible for advocating a strong risk management culture and discipline to ensure capabilities are in place to drive execution of the firms risk management framework. Required Skills: Proficiency with MS Office tools, including a deep knowledge of MS Excel features and the ability to generate and produce high quality reports, analysis, and presentations. Effective time management and organizational skills, including the ability to assess multiple competing demands and reprioritize accordingly. Apply intellectual curiosity and continual questioning to define root causes, timelines, responsible parties, and remediation plans. Demonstrated comprehension of frameworks, processes, and policies Demonstrated ability to articulate complex concepts in a clear, concise manner 10+ years of experience in financial services industry with an emphasis on operations and compliance Prior audit or risk experience Technology Infrastructure Organization: Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner Commitment to challenging the status quo and promoting positive change Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Global Banking and Markets, Enterprise Risk and Finance Technology Infrastructure is part of the CTI organization and is responsible for delivering end-to-end technology infrastructure services and solutions for the respective lines of business. This includes accountability for Banking Production Services, Markets Application Production Services, Enterprise Risk and Finance Application Production Services, Infrastructure Solutions Architecture, Engagement Services, Finance Customer Infrastructure, Capacity and Performance Testing, and Market Data. GBAM ERF TI has a global footprint across 20 countries and employs close to 3,000 employees and contractors. Chief Operating Officer/Business Operations scope includes providing analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Job Band: H5 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 0 --> Job Description: Core Technology Infrastructure (CTI) is responsible for all technology needs of the Enterprise, Lines of Business, and regions. The teams design, build and operate end-to-end technology infrastructure solutions and manage critical systems and platforms across the bank. Teams manage technology operations relating to midrange, mainframe, data centers, database, middleware, messaging, server patching, change management, event management, incident management and problem management, and oversee end-to-end engineering, cloud strategy, networks, automation, and application services. Global Banking and Markets, Enterprise Risk and Finance Technology Infrastructure is part of the CTI organization and is responsible for delivering end-to-end technology infrastructure services and solutions for the respective lines of business. This includes accountability for Banking Production Services, Markets Application Production Services, Enterprise Risk and Finance Application Production Services, Infrastructure Solutions Architecture, Engagement Services, Finance Customer Infrastructure, Capacity and Performance Testing, and Market Data. GBAM ERF TI has a global footprint across 20 countries and employs close to 3,000 employees and contractors. Chief Operating Officer/Business Operations scope includes providing analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. This role will be responsible for risk management including issues management, operational losses, Enhanced Remediation Plans (ERP), and reporting. You will provide advice to GBAM ERF TI teams to ensure adherence to Enterprise Standards and Policies, and to all applicable Laws, Rules and Regs. You will act as an escalation point and will provide appropriate challenge. This highly visible position will be responsible for liaising across corporate functions and key business partners including Technology teams, Compliance and Operational Risk, Legal, GIS, and Internal Audit. This position will be responsible for advocating a strong risk management culture and discipline to ensure capabilities are in place to drive execution of the firms risk management framework. Required Skills: Proficiency with MS Office tools, including a deep knowledge of MS Excel features and the ability to generate and produce high quality reports, analysis, and presentations. Effective time management and organizational skills, including the ability to assess multiple competing demands and reprioritize accordingly. Apply intellectual curiosity and continual questioning to define root causes, timelines, responsible parties, and remediation plans. Demonstrated comprehension of frameworks, processes, and policies Demonstrated ability to articulate complex concepts in a clear, concise manner 10+ years of experience in financial services industry with an emphasis on operations and compliance Prior audit or risk experience Technology Infrastructure Organization: Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner Commitment to challenging the status quo and promoting positive change Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Global Banking and Markets, Enterprise Risk and Finance Technology Infrastructure is part of the CTI organization and is responsible for delivering end-to-end technology infrastructure services and solutions for the respective lines of business. This includes accountability for Banking Production Services, Markets Application Production Services, Enterprise Risk and Finance Application Production Services, Infrastructure Solutions Architecture, Engagement Services, Finance Customer Infrastructure, Capacity and Performance Testing, and Market Data. GBAM ERF TI has a global footprint across 20 countries and employs close to 3,000 employees and contractors. Chief Operating Officer/Business Operations scope includes providing analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Job Band: H5 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 0 Job Description: Core Technology Infrastructure (CTI) is responsible for all technology needs of the Enterprise, Lines of Business, and regions. The teams design, build and operate end-to-end technology infrastructure solutions and manage critical systems and platforms across the bank. Teams manage technology operations relating to midrange, mainframe, data centers, database, middleware, messaging, server patching, change management, event management, incident management and problem management, and oversee end-to-end engineering, cloud strategy, networks, automation, and application services. Global Banking and Markets, Enterprise Risk and Finance Technology Infrastructure is part of the CTI organization and is responsible for delivering end-to-end technology infrastructure services and solutions for the respective lines of business. This includes accountability for Banking Production Services, Markets Application Production Services, Enterprise Risk and Finance Application Production Services, Infrastructure Solutions Architecture, Engagement Services, Finance Customer Infrastructure, Capacity and Performance Testing, and Market Data. GBAM ERF TI has a global footprint across 20 countries and employs close to 3,000 employees and contractors. Chief Operating Officer/Business Operations scope includes providing analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. This role will be responsible for risk management including issues management, operational losses, Enhanced Remediation Plans (ERP), and reporting. You will provide advice to GBAM ERF TI teams to ensure adherence to Enterprise Standards and Policies, and to all applicable Laws, Rules and Regs. You will act as an escalation point and will provide appropriate challenge. This highly visible position will be responsible for liaising across corporate functions and key business partners including Technology teams, Compliance and Operational Risk, Legal, GIS, and Internal Audit. This position will be responsible for advocating a strong risk management culture and discipline to ensure capabilities are in place to drive execution of the firms risk management framework. Required Skills: Proficiency with MS Office tools, including a deep knowledge of MS Excel features and the ability to generate and produce high quality reports, analysis, and presentations. Effective time management and organizational skills, including the ability to assess multiple competing demands and reprioritize accordingly. Apply intellectual curiosity and continual questioning to define root causes, timelines, responsible parties, and remediation plans. Demonstrated comprehension of frameworks, processes, and policies Demonstrated ability to articulate complex concepts in a clear, concise manner 10+ years of experience in financial services industry with an emphasis on operations and compliance Prior audit or risk experience Technology Infrastructure Organization: Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner Commitment to challenging the status quo and promoting positive change Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Global Banking and Markets, Enterprise Risk and Finance Technology Infrastructure is part of the CTI organization and is responsible for delivering end-to-end technology infrastructure services and solutions for the respective lines of business. This includes accountability for Banking Production Services, Markets Application Production Services, Enterprise Risk and Finance Application Production Services, Infrastructure Solutions Architecture, Engagement Services, Finance Customer Infrastructure, Capacity and Performance Testing, and Market Data. GBAM ERF TI has a global footprint across 20 countries and employs close to 3,000 employees and contractors. Chief Operating Officer/Business Operations scope includes providing analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Shift: 1st shift (United States of America) Hours Per Week: 40 Learn more about this role Full time JR-22071664 Band: H5 Manages People: No Travel: No Manager: Talent Acquisition Contact: Kathryn Dixon [C] Referral Bonus: 0 --> Jersey City pay and benefits information Jersey City pay range: $82,700 - $135,000 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan.Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible .We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE . To view the "EEO is the Law" Supplement, CLICK HERE . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. 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