**Disney Streaming is a premium streaming TV company that seeks to captivate and connect viewers with the stories they love. We create amazing experiences that celebrate the best of entertainment and technology. Were looking for great people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Its a mission that takes some serious smart, intense curiosity and determination to be the best.**


**Content Strategists at Disney Streaming use their knowledge of language and strategic thought to design (with their product design teams and beyond) end-to-end experiences that are clear, build trust, exhibit human-centered design, bring joy, and bring to life the voice and tone of each service within the Disney Streaming portfolio (Disney+, Hulu, Star+).**


**You will contribute to each stage of product developmentfrom exploration through execution. You will give and receive feedback in design critiques, play an active role in user research, and be comfortable with iterating on design. You understand that telling cohesive narratives well and at the right moments creates opportunities for us to create useful, meaningful interactions that foster instrumental relationships with our users across multiple platforms and touch points.**


**The right person for this role is someone with a content strategy background, experience in interaction design, and penchant for organization/categorization to drive an experience that is exceptionally engaging and personal.**


**Responsibilites**


+ **Be the Product Design go-to for language and language strategy. Projects span the entire user experience and are integral components of our design delivery to Engineering. Projects include: interface language, interface nomenclature, microcopy, notifications, empty/error states, metadata.**

+ **Author design specifications documentation specific to language usage**

+ **Use empathy, logic, strategic thinking, and data to inform decisions**

+ **Give and receive feedback with clarity and empathy**

+ **Apply and maintain consistency with content standards, and evolve each platforms voice**

+ **Manage multiple competing priorities in a fast-paced, constantly changing environment**

+ **Represent the content strategy practice with cross-functional team members, including product designers, user researchers, product managers, and other relevant teams**

+ **Coordinate with Brand, Marketing and PR teams to ensure a consistent end-to-end experience**

+ **As Disney Streaming is a global product, collaborate with our localization and translation partners to ensure that language specs and guidelines are consistently applied across regions**


+ **Ensure a consistent user story from the conception of a feature to its future iterations**

+ **Assessing intent and editing gestural WIP copy to make the product sound and feel human**

+ **Working with dev/eng teams to address error states/empty & edge case messaging on discovery**

+ **Develop product names and narratives, then presenting and iterating with the team(s)**

+ **As we make decisions, documenting and updating our evolving voice & tone standards**

+ **Advocate for our customers by championing clarity, asking questions during any part of design process when flows may be unclear**

+ **Attending regular design workshares to represent the content strategy perspective and its interaction with visual design, ensuring that they work together**

+ **Collaborate with UX Research on testing plans, attend sessions, iterate on feedback**

+ **Having 1:1s or breakout sessions with cross-functional partners to align on needs/goals/direction**


**Basic Qualifications**


+ **Curiosity, patience, sense of fun (this is Disney Streaming, after all)**

+ **Minimum of 3 years of Product Design work experience; solid knowledge of UX design principles**

+ **Experience working with Design, Engineering and Product Management teams to scope, produce, and deliver work as part of the software development process**

+ **Writing, editing, and project management skills**

+ **Working familiarity with collaborative tools (such as Figma, Miro, Jira, etc) to collaborate/comment with our design team**

+ **Experience in marketing or advertising**

+ **Experience with technical writing, product documentation or online publishing**


**Please include a link to samples of your work that show a breadth of experience across a range of content types, like user interfaces, microcopy, user education, direct or transactional emails, content style guides or product launch content.**


**Job ID:** 10004125

**Location:** New York,New York

**Job Posting Company:**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.