Chubb is seeking a VP Global Analytics Program Manager, Chief of Staff. This role will oversee a portfolio of Global Analytics projects, provide strategic leadership while supporting tactical execution. In addition, the leader of this function will have responsibility for creating, sustaining, implementing, and adopting efficient and effective portfolio and program management processes. They will be responsible for ensuring that Chubb Global Analytics programs and projects are funded, planned, managed, and governed in a consistent, transparent, and disciplined manner.

This role will report to the EVP of Global Analytics acting in the role of their Chief of Staff to drive strategic and operational priorities for the organization.

This role will track progress and provide senior leadership the communication materials needed to remain up to date and act, when necessary. This role will work across all stakeholder groups to facilitate meetings and workshops, follow up on key deliverables/takeaways, ensure adherence to plan and leverage internal governance structures to raise and resolve issues as they arise. The position must be able to able to identify opportunities for project delivery improvement and transform that into action. The position must be able to review current processes and procedures and adapt them to changing business requirements.

This individual will also collaborate with leaders and stakeholders across the organization globally and the business to ensure proper coordination and execution of activities related to the planning and delivery of portfolio of projects. Essential duties will include managing governance around program management processes, audit support, risk management and monitoring compliance with best practices and Chubbs project management methodologies, articulating and helping to define project direction and priorities, communicating project status and issues, and management, and actively acting to reduce risk and resolve issues. In addition, they will support training and development specific to program delivery process, PPM tools, and status reporting. The position requires significant interaction with cross-functional departments within the company, collaboration across other organizational portfolios, and excellent communication and relationship management skills to influence and resolve issues.

This leader will also facilitate standardized project phase gate reviews, project deliverables review, project status reporting, and benefits realization for enterprise-wide change initiatives.

The VP, Portfolio Governance and Operations Leader will have the following responsibilities:

Collaborate with various stakeholders to define the operational standards, processes, and PPM tools to manage portfolios and projects.

Facilitate the proper level of governance approval for project initiation, change control, and recurring release of funds based on the project complexity and risk.

Perform targeted audits of technology programs and projects to ensure adherence to governance standards.

Direct the build of self-service BI dashboards that provide a forward-looking KPIs into the status, risks, and financial forecast for portfolio, projects, and products.

Develop benefit-tracking rigor based on the characteristics of the initiative and establish a benefit enablement and realization assessment process.

Update, advise, and collaborate with senior and executive leadership regarding the ongoing alignment of the portfolio to the business strategy

Apply best practices in the areas of project management and portfolio management; tailored to the needs of the program team and stakeholders

Manage portfolio via internal tool sets and reports including preparing program documents: program roadmaps, plan, scope, and schedules and established program governance

Ensure that portfolio benefits are defined and managed during the portfolio lifecycle, and that the realization is monitored

Identify, track, and help resolve cross-portfolio dependencies and conflicts

Minimizes our exposure and risk across multiple projects; Conducts risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget

Serve as the point of escalation for project stakeholders or requestors with issues directly related to project management

Develop and facilitate organizational community meetings and workshops

Provide leadership and management/mentorship and coaching of Program/Project Managers, if applicable

Inform annual planning and facilitate monthly/quarterly program delivery reviews.

Qualifications

Bachelors degree in Business/MIS major or other related fields of study

MBA preferred

Insurance or Financial Services Industry experience preferred

PM Certifications preferred: PMI PMP, Agile, LEAN Certified/Six Sigma, etc.

Ten years combined experience in project, operations, and portfolio management

Successfully managed a large portfolio or program (+10 active projects) with multiple business stakeholders

Proven track record of successfully managing and executing large scale, cross functional initiatives that lead to measurable results and/or top-tier consulting experience

Experience in implementing and maintaining accurate key performance measures relating to PMO and project management best practices such as building work breakdown structures, Waterfall/Agile/Scrum methodologies, etc.; experience with traditional SDLC methodologies

Outstanding leadership and organizational skills

Ability to think strategically in a structured manner and to influence Global Analytics portfolio plans, delivery, and recommendations

Established reputation for building relationships with senior leaders in a large, complex organization and effectively leveraging those relationships to engage/influence outcomes

Willingness to jump in where needed to assure portfolio, program, and project success

Excellent verbal, written communication, and presentation skills

Ability to work with both technology and subject matter experts in the business

Experience in a service provider model in technology, professional services or business process outsourcing

Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity

Ability to navigate a highly matrixed organization effectively

Solid influencing skills

Sound business and technical acumen

Experience with stakeholder management

Focused and versatile team player that is comfortable under pressure

Ability to communicate at all levels with clarity and precision both written and verbally

Experience establishing, leading, and successfully completing large transformation programs that lead to measurable result

Ability to manage multiple initiatives at once in a fast paced, dynamic environment and remain calm under pressure. Ability to translate business needs into project documentation.

Location Preference: NY, NJ or PA

EEO Statement

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.