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Assistant Manager of Environmental Services (Harrah's Casino)
3 years ago

Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you!

BENEFITS:

Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as:


  • FREE Employee Parking

  • Discounted Bus Passes

  • Free Employee Assistance Program

  • Employee Discount Program on Hotel Rooms

  • Fun and Free Employee Events

JOB SUMMARY: The Assistant Manager of Environmental Services is responsible for overall operation of the Environmental Services Department (Casino Clean Team) on an assigned shift, ensuring that the highest level of cleanliness is achieved and maintained.


  • Schedules all personnel as necessary for efficient operation of Shift.

  • Develops and maintains approved training and safety programs.

  • Coordinates purchasing of cleaning supplies and equipment for department.

  • Provides counseling and support to personnel to meet their responsibilities.

  • Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.

  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

QUALIFICATIONS:


  • High school diploma or GED required.

  • Must possess strong communication, organizational and supervisory skills.

  • Must be able to get along with co-workers and work as a team member and team leader.

  • Must present a well-groomed appearance.

  • Minimum of two years in the field of Housekeeping or Environmental Services in a management or supervisory capacity is preferred.

  • Must possess a good working knowledge of Microsoft Office software package, and understanding of the budget process and supply inventory and control.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 20 pounds and carry up to 10 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned tasks in order to perform job duties of line level employees in emergency and training situations. Must be able to work in an indoor environment containing second-hand smoke. Must be able to work at a fast pace and in stressful situations, must respond calmly and make rational decisions when handling guest and employee conflicts. Must read, write, speak and understand English. Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

Harrah's reserves the right to make changes to this job description whenever necessary.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.






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