Citis Global Functions Technology (GFT) delivers Technology solutions to Citi's Global Functions organizations. GFT's mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Risk, Compliance, Finance, HR, CAO and Data.
Global Risk and Controls Technology (GRCT) within GFT supports global functions partners such as Citi Chief Administrative Office, Enterprise Risk Management (ERM), Independent Compliance Risk Management (ICRM), Retail Credit Risk, Operational Risk, Model Risk, Internal Audit, O&T Business Risk Controls.
**Job Purpose and Description** :
Reporting to the Managing Director, Head of GRCT, the **GRCT Head of Controls Technology and Transformation Managing Director** will be responsible for the technology delivery of CAO Controls Technology. This role will focus the development of technology applications and solutions for the Chief Administrative Office including technology architecture, strategy, governance, maturity assessment and process evaluations particularly in alignment to the Consent Order plan and Citis Transformation within Risk and Controls. CAO Controls will include but not limited to Citis Policy Framework, Citis Controls Framework and Manager Controls Assessment (MCA), and Regulatory Events.
This Managing Director will build on the current talent and capabilities towards a stronger Risk and Controls environment and culture within GFT, CAO and Citi globally. This person will provide leadership and mentor his team to build expertise in Citi practices and governance models. This role will be a key player in ensuring technology strategy and direction are aligned with the long-term Risk & Controls Framework and Transformation Strategy and Direction.
The successful candidate will have an in-depth understanding and experience of Citis Governance, Risk Management and Controls environment (GRC), Banking Business Lines such as First, Second and Third lines of Defense, Business Transformation Strategy, and Regulatory Engagements. This person needs to have an intimate knowledge of how technology interacts with various businesses across the technology development life cycle. The successful candidate should also have domain expertise and a wealth of experience on Risk & Controls as a discipline, across all lines of defense.
To be successful in this role, the candidate should have multiple competencies including: global enterprise platforms, Cloud Computing, Data Reporting & Analytics, Enterprise Risk Management, Controls Management, Design Thinking, Domain Expertise, Delivery Track Record, Agile Development & Execution, astute people manager, and great collaborator across levels. A person who is successful in this role will be able to influence technology and business decisions therefore adding business value towards a stronger risk and controls environment
This role will look at the current landscape of Controls Technology and GRC Framework across all of Citis first, second, and third lines of defense globally, connect the dots and gaps within Policy Framework, Controls Framework, MCA and Regulatory Events, ensuring a solid Technology Book of Work addressing the gaps and clauses required by the Consent order. This person will have to identify all the unknowns as much as possible, identify and minimize potential implementation risks, gather stakeholders across sectors to ensure dependencies and touchpoints across sectors are managed and planned accordingly, huddle all stakeholders together during times of debates and misalignments, ensure a sharp focus on execution delivery and report all RAG, risks and issues, action plans to executive seniors periodically and even ad hoc basis as necessary
**Key Responsibilities:**
+ Support the Head of GRCT in formulating and executing Risk and Controls strategy for Citi Administrative Office in partnership with Enterprise Risk Management
+ Partner with the Head of GRCT, Technology Managers, Business Managers and stakeholders in formulating and executing a solid Controls Framework for the whole enterprise
+ Engage with partners cross functionally ensuring sufficient collaboration and interaction to uncover gaps and blind spots, then remediate those with improved strategies, processes, and controls, thereby supporting a more solid and foolproof execution of the technology framework, platforms and solutions
+ Manage strategic partnership and thought leadership with all stakeholders, providing effective and grounded challenge to risk taking, ensuring they are making informed and appropriate risk decisions
+ Identify opportunities for improvement across Citis risk and controls environment
+ Drive an innovative mindset across the book of work, including identification of innovation opportunities and a view of recent advances in the marketplace
+ Demonstrates an in depth understanding of how sub functions to integrate within the overall technology function to achieve objectives; and constantly share it back to the team and stakeholders
+ Manage and resolve broad based and complex issues. Applies a broad and comprehensive understanding in multiple functional areas as well as underlying business principles
+ Spearhead and drive strategic direction of implementing technology solutions for regulatory requirements and commitment
+ Supports GRCT direction and growth by strategic influence and by exercising control over architecture, design, data governance, platform quality and standards
+ Ensure adherence to EOT and GFT standards on program delivery, compliance, process management, risk and controls
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
**Leadership Qualities:**
+ An empathetic and emotionally intelligent and engaging person who can drive behavior change
+ An advocate of inclusion and diversity in everything they do
+ An excellent communicator who gets on well with others, building strong professional relationships
+ Ability to negotiate and influence at all levels, even in the absence of formal reporting relationship
+ Keen to spend time with developers of all seniorities, always well connected to them
+ Collaborative by nature, builds partnerships across the firm
+ Creative and innovative, brings different angles to problems and provides new solutions through inclusion
+ Risk and Controls focused, putting diligent risk management and security at the core of everything they do
**Qualifications:**
+ 10+ Years' Experience in Risk Management, Risk & Controls Technology, Corporate Risk Management, Corporate Risk Technology, or a combination of these
+ Solid understanding of financial products and banking services, Corporate Risk Management, Credit Risk Management, Corporate Lending and Portfolio Management, Technology Platforms and Infrastructure, Global and Local Regulations and Policies; Software Development experience also a plus
+ Solid track record of accomplishments and implementations including Business Transformations
+ Possesses an observable and impactful delivery track record on business or risk function transformation
+ Solid understanding of Agile Methodology
+ Extensive experience building new, diverse, global teams and managers, including a strong track record of developing, managing, and evaluating managerial talent and leadership pipeline
+ Extensive experience working closely with cross functional partners in products and operations
+ Proven Leadership, communication and influencing skills
+ Excellent understanding of business domain of Governance Risk and Compliance (GRC) processes
+ Ability to interact with senior users and translate the requirements to explicit and implicit demands on the system
**Desired Qualifications:**
+ University Degree in Computer Science and/or Business Administration
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**Job Family Group:**
Technology
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**Job Family:**
Technology Management
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**Time Type:**
Full time
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