Position Title:Sr Data Analyst- Billing (P2)
Company Summary
Crown Castle is the nations largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demandconnecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, were the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, were an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
The Sr Data Analysts primary function is to manage, coordinate, and partner with the Billing Team to facilitate discounted customer billings including E-Rate, Rural Health Care (RHC), California Teleconnect Fund (CTF) and other government subsidized programs. This position leads a variety of complex account reconciliations and requires specialized problem-solving skills and knowledge of company processes and procedures. This position will report directly to the Manager Billing & Cash Applications.
Responsibilities
Understand the business and billing rules surrounding E-Rate, Rural Health Care (RHC), and California Teleconnect Fund (CTF)
Develop queries to extract data from multiple sources, analyze and provide clear direction to the Billing Team in support of discounted billing
Coordinate with internal groups (sales, legal and customer service) to align an effective customer billing, collection, and cash application process
Review contracts to ensure invoices align with supporting documentation
Proactively make recommendations for improvements to process and data management
Adhere to data governance standards and procedures
Complete ad hoc projects and other duties as assigned by the Manager Billing & Cash Applications
Expectations
Prefer experience related to governmental billing rules and regulations
Prefer experience with mining data, reviewing the data and generating root cause analysis
Must have strong general knowledge of billing and collections process cycles
Must possess strong written and verbal communication skills
Ability to work independently and within tight deadlines
Ability to articulate challenges and professionally present actions and solutions
Ability to work effectively in a matrix organization
Ability to utilize ERP systems, such as CRM (Customer Relationship Management) and Oracle
Education/Certifications
BS Degree in Accounting, Finance, Business Management
Experience/Minimum Requirements
Five (5) + years professional experience as a data analyst
Experience in a multi-functional role and using multi-company accounting software package Oracle Preferred.
Proficiency with advanced Excel functions (e.g., creating formulas, pivot tables), etc.
Prior experience working on big data systems and comfortable working with structured/unstructured querying
Deep understanding of how data processing pipelines work and pulling data for analysis & reporting
Ability to influence diverse audiences and build strong partnerships with stakeholders
Organizational Relationship
Reportsto:Manager Billing & Cash Applications
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.
#Li-Hybrid
#Li-IM1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Accounting
