Sr. Operations Analyst-Private Bank Trade Support
Jacksonville, Florida;Dallas, Texas
**Job Description:**
**Enterprise Overview:**
Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mg.t/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years' experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.
**LOB Description:**
The Private Bank Investment Operations Team provides operational support for all bank placed trades executed by the Investment Solutions Group (ISG). The Trade Support Analyst will work with various custodian banks and brokers and provide technical operational trade support for Private Bank. The Analyst will be responsible for the timely and accurate trade delivery, broker allocations and matching/affirmation of both Equity and Fixed Income security transactions. The team interacts with Private Bank offices, brokers, contra firms, fund accounting agents and other operational areas. They support domestic and international trading activity for trading desks located in Boston and New York. Additionally, this role will involve engagement on many large bank initiatives (i.e. Integrated Investment Platform (IIP), Ops Excellence, etc.).
**Responsibilities include:**
+ The matching and affirmation of Equity and/or Fixed Income security transactions
+ Reporting trades to custodian banks, manually or systematically
+ Following up on all exceptions with appropriate parties (trading, custodian banks, brokers and fund accounting)
+ Developing and maintaining positive relationships with all internal and external contacts to promote expeditious trade problem resolution
+ Ensuring all Service Level Agreements for Trade Support have been adhered to
+ Ensuring that all issues are escalated to the appropriate levels in a timely fashion
+ Ensuring compliance to all levels of audit and compliance (laws, rules and regulations)
+ Completing projects (industry or regulatory) assigned by Department Manager or Team Lead
**Required Skills:**
+ Minimum of 2 years experience in an investment operations rolesupporting trade related functionsor equivalent
**Desired Skills:**
+ Effective organizational and time management skills
+ Demonstrates attention to detail
+ Ability to work in a fast paced environment
+ Exhibits good judgment and decision making skills
+ Collaborative mindset with an ability to partner with support teams to find resolution for inquiries
+ Ability to quickly learn with a strong ability to multi task
+ Career oriented teammate seeking to grow within the organization
+ Intellectually curious with a desire to identify and implement innovation
+ Strong verbal and written communication skills
+ High personal standards of conduct and integrity
+ Proven team player
+ Experience on both domestic and international trade markets
+ Understanding of equity, fixed income and cash investments
+ Experience with Bloomberg, Charles River, OMGEO, CTM, Oasys, PACE, TradeWeb, MarketAxess a plus
**Job Band:**
H6
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
**Enterprise Overview:**
Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mg.t/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years' experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.
**LOB Description:**
The Private Bank Investment Operations Team provides operational support for all bank placed trades executed by the Investment Solutions Group (ISG). The Trade Support Analyst will work with various custodian banks and brokers and provide technical operational trade support for Private Bank. The Analyst will be responsible for the timely and accurate trade delivery, broker allocations and matching/affirmation of both Equity and Fixed Income security transactions. The team interacts with Private Bank offices, brokers, contra firms, fund accounting agents and other operational areas. They support domestic and international trading activity for trading desks located in Boston and New York. Additionally, this role will involve engagement on many large bank initiatives (i.e. Integrated Investment Platform (IIP), Ops Excellence, etc.).
**Responsibilities include:**
+ The matching and affirmation of Equity and/or Fixed Income security transactions
+ Reporting trades to custodian banks, manually or systematically
+ Following up on all exceptions with appropriate parties (trading, custodian banks, brokers and fund accounting)
+ Developing and maintaining positive relationships with all internal and external contacts to promote expeditious trade problem resolution
+ Ensuring all Service Level Agreements for Trade Support have been adhered to
+ Ensuring that all issues are escalated to the appropriate levels in a timely fashion
+ Ensuring compliance to all levels of audit and compliance (laws, rules and regulations)
+ Completing projects (industry or regulatory) assigned by Department Manager or Team Lead
**Required Skills:**
+ Minimum of 2 years experience in an investment operations rolesupporting trade related functionsor equivalent
**Desired Skills:**
+ Effective organizational and time management skills
+ Demonstrates attention to detail
+ Ability to work in a fast paced environment
+ Exhibits good judgment and decision making skills
+ Collaborative mindset with an ability to partner with support teams to find resolution for inquiries
+ Ability to quickly learn with a strong ability to multi task
+ Career oriented teammate seeking to grow within the organization
+ Intellectually curious with a desire to identify and implement innovation
+ Strong verbal and written communication skills
+ High personal standards of conduct and integrity
+ Proven team player
+ Experience on both domestic and international trade markets
+ Understanding of equity, fixed income and cash investments
+ Experience with Bloomberg, Charles River, OMGEO, CTM, Oasys, PACE, TradeWeb, MarketAxess a plus
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22047119
Band: H6
Manages People: No
Travel: No
Manager:
Talent Acquisition Contact:
Vicki Demarest
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .
